International Shipping FAQ

Which countries does Tredz ship to?

Tredz ships to a various European countries and we will be expanding this list as we go along - watch this space! Here is the current list:

  • Andorra
  • Austria
  • Belgium
  • Bulgaria
  • Channel Islands
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hungary
  • Irish Republic
  • Isle of Man
  • Isle of Wight
  • Italy
  • Jersey
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherland
  • Northen Ireland
  • Poland
  • Portugal
  • Romania
  • Scottish Highlands
  • Scottish Islands
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • UK Mainland

How long will delivery take?

Your goods should normally arrive with you between 7 and 10 days from dispatch for European countries. Most goods will have to be signed for.

Will I have to pay additional charges?

The price you pay when you place your order is the cost of the goods and shipping. Within the European Union there are no additional customs charges.

Please note: if you choose to pay in Pounds Sterling with a non-Sterling card your bank may add an additional charge which is outside our control.

Why can't I buy everything that's on your site?

There are shipping restrictions on some of the brands we sell and some countries may have product restrictions in place. Products or brands that cannot be shipped outside the UK are clearly marked.

How much does delivery cost?

The delivery costs are clearly shown when you add items to your basket. Here is a full list to help you:

Country Small Orders Bulky Orders Large Orders / Bikes Delivery (Working Days)
Austria £7.99 £18.99 £29.99 3-4
Belgium £4.99 £14.99 £24.99 3-4
Bulgaria £7.99 £18.99 £29.99 5-7
Cyprus £14.99 £29.99 £89.99 5-7
Czech Republic £7.99 £18.99 £29.99 3-4
Denmark £7.99 £18.99 £29.99 2-3
Estonia £7.99 £18.99 £29.99 4-5
Finland £7.99 £18.99 £29.99 3-4
France £4.99 £14.99 £24.99 2-3
Germany £4.99 £14.99 £24.99 2-3
Greece £7.99 £18.99 £29.99 4-5
Hungary £7.99 £18.99 £29.99 3-4
Irish Republic £4.99 £14.99 £24.99 2-3
Italy £7.99 £18.99 £29.99 2-3
Latvia £7.99 £18.99 £29.99 4-5
Lithuania £7.99 £18.99 £29.99 4-5
Luxembourg £4.99 £14.99 £24.99 2-3
Malta £14.99 £29.99 £89.99 4-6
Monaco £7.99 £18.99 £29.99 2-3
Netherlands £4.99 £14.99 £24.99 2-3
Poland £7.99 £18.99 £29.99 3-4
Portugal £7.99 £18.99 £29.99 3-4
Romania £7.99 £18.99 £29.99 4-5
Slovenia £7.99 £18.99 £29.99 4-5
Spain £7.99 £18.99 £29.99 2-3
Sweden £7.99 £18.99 £29.99 3-4

International returns

Tredz will credit return postage costs up to a maximum of £25, unless you wish to return an item that is unsuitable or not required in which case you will be liable for the return delivery. You can return goods within 30 days of receiving the goods, which have to be returned in a re-saleable condition alongside a returns form.

To return bikes or bulky items such as child seats or turbo trainers please contact us to arrange a courier collection. Call us on 01792 799508, email us (info@tredz.co.uk) or use our contact form.

Please note: Depending on the reasons for returning an item a collection charge may be incurred.



There is more information on our returns page, or please contact us for more information.

TREDZ RESERVE THE RIGHT TO RE-QUOTE POSTAGE COSTS ON ALL OVERSEAS ORDERS.

If you have any questions, please call us on 01792 799508 or email info@tredz.co.uk

Tredz Online Sales, Castell Close, Swansea Retail Park, Llansamlet, Swansea, SA7 9FH
E-mail: sales@tredz.co.uk | Tel: 01792 799508