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Delivery Information

Delivery Information

At Tredz we will deliver

Our standard delivery service is FREE to mainland UK*, regardless of the size and value.

We are committed to offering fast and free delivery, whether you're ordering bikes, accessories or clothing.

*Excludes Scottish Highlands


Free delivery

Standard service

Postage and packing to mainland UK is FREE regardless of the product size and value. Orders will usually take between two and seven working days to arrive.

Please note: bulky products and bikes shipped to outlying UK regions are excluded from free shipping, see 'Exceptions' below.


Next day delivery

Upgraded service

Order by 12pm and we’ll ship your items the same day, so they’re with you tomorrow.

Please note: Next day delivery only applies to the next working day. Next day delivery isn't available at weekends. Orders made before 12pm on Friday will be delivered Monday. 

Bikes are excluded from next day delivery for assembly and quality checking by our team of professional bike builders.

There is a 48-hour delivery time for all bikes sent to the Scottish Highlands and Islands, and Northern Ireland.


Click & Collect

Buy online, pick up in store

When you buy online with Tredz you can choose to collect your items from one of our retail stores at a time that suits you.

We’ll send you a confirmation email and will contact you when your order is ready to be collected from your chosen Tredz store. You can then pick your items up at any time during opening hours.

You can find our store opening times here:

Tredz Swansea
Tredz Cardiff
Tredz Cross Hands

When you collect your items please bring photographic I.D. such as your driving license or passport and a copy of your confirmation email. If you have any questions regarding your collection, please call us on 01792 799508.


Exceptions

Terms and conditions

Exceptions to free delivery are courier deliveries to the following regions:

  • Northern Ireland
  • Scottish Highlands* and islands
  • Channel Islands
  • Isle of Man
  • Isle of Wight

It will cost £20 for bulky items or £25 for bikes and tag-a-longs to be delivered to these regions. Please note: items which can be sent by Royal Mail qualify for free shipping regardless of delivery region.

*Courier deliveries (i.e. bulky items and bikes) to the following Scottish postcodes are excluded from free shipping:

  • KW1-14
  • PA34
  • PA37-39
  • PH19-26, 30-40, 49-50
  • PH41 sector 4


International deliveries

Our global service

Due to Santa’s overspill into our delivery services at this time of year, we're making every effort to deliver your order to you as soon as possible but there could be a potential risk of delay.

Country Small orders Bulky orders Large orders / bikes Delivery (working days)
Austria £7.99 £19.00 £140.00 4 - 5
Belgium £4.99 £14.99 £120.00 4 - 5
Bulgaria £14.99 £29.99 £160.00 6 - 8
Channel Islands £0.00 £20.00 £25.00 3 - 4
Cyprus £14.99 £29.99 £160.00 6 - 8
Czech Repub £7.99 £19.00 £140.00 4 - 5
Denmark £7.99 £19.00 £140.00 3 - 4
Estonia £7.99 £19.00 £140.00 5 - 6
Finland £7.99 £19.00 £140.00 4 - 5
France £4.99 £14.99 £120.00 3 - 4
Germany £4.99 £14.99 £120.00 3 - 4
Greece £7.99 £19.00 £140.00 5 - 6
Guernsey £0.00 £20.00 £25.00 3 - 4
Hungary £7.99 £19.00 £140.00 4 - 5
Irish Republic £4.99 £14.99 £120.00 3 - 4
Italy £7.99 £19.00 £140.00 3 - 4
Jersey £0.00 £20.00 £25.00 3 - 4
Latvia £7.99 £19.00 £140.00 5 - 6
Lithuania £7.99 £19.00 £140.00 5 - 6
Luxembourg £4.99 £14.99 £120.00 3 - 4
Malta £7.99 £19.00 £140.00 5 - 7
Monaco £7.99 £19.00 £140.00 3 - 4
Netherlands £4.99 £14.99 £120.00 3 - 4
Northern Ireland £0.00 £0.00 £0.00 3 - 4
Poland £7.99 £19.00 £140.00 4 - 5
Portugal £7.99 £19.00 £140.00 4 - 5
Romania £7.99 £19.00 £140.00 5 - 6
Slovenia £7.99 £19.00 £140.00 5 - 6
Spain £7.99 £19.00 £140.00 3 - 4
Sweden £7.99 £19.00 £140.00 4 - 5