Our standard delivery service is FREE to mainland UK, regardless of the size and value.
We are committed to offering fast and free delivery, whether you're ordering bikes, accessories or clothing.
To take the stress out of Christmas you can shop with us until the 21st of December, and although we're not predicting heavy snowfall, we recommend placing your orders before midday for guaranteed Christmas delivery.
Our guaranteed Christmas delivery applies to all products featuring this icon
Please choose your preferred option/size for each product to be sure it qualifies for guaranteed Christmas delivery. If you have any queries regarding our Christmas deliveries or have any questions, then please call our Customer Service team on 01792 799508.
|Seasonal Customer Services opening hours.|
|New Year’s Eve||9.00am-1.00pm|
|New Year’s Day||Closed|
Postage and packing to mainland UK is FREE regardless of the product size and value. Orders will usually take between two and seven working days to arrive.
Please note: bulky products and bikes shipped to outlying UK regions are excluded from free shipping, see 'Exceptions' below.
You can choose to pick your items up from one of our stores. We will contact you when your order is ready to be collected.
On collection you need to bring photographic ID, such as your driving licence or passport, and a copy of your invoice. Please note: if you don't bring photo ID, we can't release your order.
Exceptions to free delivery are courier deliveries to the following regions:
It will cost £20 for bulky items or £25 for bikes and tag-a-longs to be delivered to these regions. Please note: items which can be sent by Royal Mail qualify for free shipping regardless of delivery region.
*Courier deliveries (i.e. bulky items and bikes) to the following Scottish postcodes are excluded from free shipping:
|Country||Small orders||Bulky orders||Large orders / bikes||Delivery (working days)|