We thought you might like to see how our existing customers think of us, so here's some of the
recent feedback we've received. Thanks to all our kind customers who take the
time to get back to us, it's great to know our efforts are appreciated!
You can also click here for up-to date feedback on the independent NexTag Shopping site.
Hi, recently bought bars which arrived in no time and of excellent value and quality. Last week ordered brake/gear levers and adaption to convert from downtube to bars which arrived as informed. Brilliant help over phone even to the point of a search by staff for parts and a call back. Excellent service. My bikes are now much more comfortable to ride. thanks again.
John L. - 8/2/11
Just want to say a heartfelt thanks for the service I received on my first order. It may only have been a pair of socks but you seemingly were the only UK retailer able to come through with the goods. When I got a message saying the socks were on back order I half-suspected them to not be available but no, the next day I get another email saying they were in and would then be sent out to me. Order arrived safe and sound today, so only 5 days from order to arrival (including a weekend). Well done & I'll certainly use you again.
Richard R. - 31/1/11
excellent service ,excellent prices i will definately shop with tredz again
Paul T. - 8/1/11
"I had a query about stock on an odd sized bike I was ordering for Christmas. Tredz rang their wholesale supplier and told me that, although they didn't have stock, they could get it for me within a few days and have the bike assembled and delivered before Xmas. Tredz were true to their word, and the bike was delivered 1 day ahead of schedule, despite the blizzard conditions in the country at the time."
Andy E. (NexTag) - 3/1/11
"I was really pleased with the help you gave me during ordering. I oroginally ordered a pair of size 12 shimano trainers for my husband and sent an email with the order checking sizing. You advised to change to a size 13, updated the order and the shoes arrived in time for xmas and are a perect fit. Many thanks!"
Rachel M. (NexTag) - 3/1/11
Thank you for letting us know. The item has arrived all ready for santa! With the harsh conditions you have done an outstanding job. Thank you and happy christmas!
Karen R. - 23/12/10
Just a note to say many many thanks for getting the bicycle lock to me in time for Christmas.
It is much appreciated. Thank you very much.
Liz P-A. - 23/12/10
Many thanks for the excellent service you have provided. I will certainly use you again in the future.
Pauline W. - 20/12/10
Very good, we had a previous order delivered promptly and with Discount voucher code provided with that order gave us no other choice but to use TREDZ again
Paul B. - 14/12/10
Arrived safe and sound....thank you father Christmas - will be one very happy little girl!
Rachel P. - 9/12/10
Just received the lights thanks very much i am sure my Granddaughter will be pleased. Thanks again will deal with you in future.
Keith W. - 10/11/10
Hi, Son's bike arrived this morning - looks great. Thanks for your efforts getting it here in time for his birthday, much appreciated.
David W. - 13/10/10
Thanks guys, I just wanted to say even though the item wasn't delivered on time I was really pleased with the service and correspondence I have received from tredz on this occasion and in the past. You guys were really helpful. I understand it's not your fault the item wasn't delivered on time, but unfortunately I had to buy another in time for a race.
Christian L. - 24/08/10
Thank you very much for your prompt service. I have received the refund onto my account and the correct saddle bag.
I really appreciate the service you have provided here, and will actively look to buy from your site in future as a result of the way you handled my order.
Pam W. - 21/08/10
nice layout and easy to view details Thanks!
methodman_21 via feedback form - 21/08/10
Bike arrived today, so just wanted to say thanks for dealing with my purchase so efficiently.
Very pleased with the bike too!
Richard C. - 19/08/10
Great website, good product range, keen pricing. Need to keep on top of missing graphics particularly in the clothing areas.
I'm a committed web shopper, this is my first time to Tredz but it will now be a regular stop. Thanks.
clea via feedback form - 17/08/10
Hi, Bought a GIANT Talon 2 womans online 2010 and must congratulate yourselves on a top service, i change bikes every two years and your service so far has been spot on.
Lee - 15/08/10
I am a new customer and thought your ordering process was great.
Nick S. - 13/08/10
Just a quick note to say the bike has arrived in perfect condition. Thanks heaps for your help this week :)
Simon H. - 16/7/10
Happy to cancel the order as I have got the shoes from somewhere else. Obviously sad not to have got them from you as I find your service is very helpful and efficient, and I will purchase from you in the future
Harry V. - 9/7/10
Just a quick note to let you know the Sigma Rox 8.0 2nd bike Kit has arrived safely. As always, great customer service from yourselves.
Iain W. - 9/7/10
Just wanted to compliment you on some excellent service. I am really impressed with how you handled my order. I ordered a bike that unfortunately went out of stock and you guys called me right away and helped me pick out another bike (with the option of waiting a month for the bike to be back in stock). you were friendly and helpful all while maintaining the best prices on bikes I could find. I will definitely be recommending you to friends and plan on making you my first stop for bike equipment. cheers
kubani1 via email - 13/7/10
Got my new bike yesterday - it is really lovely and rides like a dream. Thanks as well for fitting the mudguards. I am VERY impressed with your service: at last a company that actually understands communication with customers! My husband is now eyeing up my bike with envy so when he decides to get one too we'll certainly use you again and I will be recommending your site to friends.
Helen J. - 7/7/10
Thank you very much, received today. Excellent service!.
Alan B. - 6/7/10
hi, recieved my bike today and am very pleased, great bike, great price. great service. well done
Steve T. - 29/6/10
Thanks for the eventual safe arrival of the American Classic wheels - much appreciated! I'm very pleased so far - very light - and very bling too...
Neil C. - 27/1/10
Thank you for your great service ...keeping customers informed is waht its all about and I must say I am very happy with the Montane featherlite velo jacket and the red colour is perfect ..
Its a very good product and was a good price also..
X S. - 23/1/10
I just want to say a BIG THANK-YOU for doing all you can to make the
delivery of my son's bike happen today. It arrived safely at 5.30 pm and is
hidden away ready for the big day tommorow.
Amanda H. - 8/6/10
I must say that I am impressed with your level of customer service. I will be highly recommending you.
Hannah B. - 26/5/10
A big thanks to all at Tredz, right from the first enquiry to delivery, the service was excellent. When the bike was delivered, the whole set up was spot on (and the adjustment to the brakes which i asked for), right down to the correct height of the seat. I got it out of the box, straightened the handle bars, put the pedals on and i was off. Thanks guys, and i'll definitely be recommending you to friends.
Stefan H. - 25/5/10
Many thanks for taking care of this so quickly and providing such a prompt and efficient service!
Mat S. - 7/5/10
Your website is fantastic. Looking to buy a bike and yours was by far the best site I have seen. You have managed to make a website feel like personal service you expect when you visit your local shop. Excellent! you should be up for an award.
acoates0 by email - 1/5/10
Bike arrived today, just been out on it. Thanks very much. Would certainly recommend you.
Nigel B. - 30/4/10
Just wanted to drop you a line to say thank you for supplying the trailer so quick - excellent service, and think my son is going to have hours of fun being hauled round by his dad.
Steve K. - 29/4/10
I'm pleased to confirm the bike arrived today. I've not had chance to ride it yet but it all looks fine. I was impressed by the preparation of the bike.
Tim H. - 29/4/10
thanks that's great - after the initial shock of having to pay more - I appreciated the good gesture you had made in giving me a discount on a newer model!
Caroline K. - 27/4/10
Fantastic - no need to apologise - think your service has been excellent :)
Stephen K. - 27/4/10
I would to thank you for leaving all the messages and keeping me up to date... Makes a hell of a difference when you know the supplier is on top of things.
Andrew L. - 21/4/10
May I just thank you and Tredz for the order I received at around 9.30am Monday 19th. April '10.
Everything I ordered from you was a perfect fit and I absolutely love all three items. I was rather pleased it was drizzling and
went out to work on the bike later on in the morning wearing all three of them.
I am highly delighted and the order was well worth the wait!
Philip S. - 20/4/10
I would like to thank everyone at Tredz for the excellent service I received when ordering my Giant TCR Advanced Sl. I was contacted by staff every 2nd day to inform me of it's progress, I asked for changes to be made to the spec. this was done courteously and efficiently, nothing but praise for this company, would not hesitate to buy from this company again. To top it all off I was able to make my purchase for �750 less than any other advertised price.
Bill G. - 10/1/10
The brake arrived this morning. Just want to say it's been great to deal with a company that offers such a level of service as yours. I can't think of any other company that would email me to let me know what was going on with my order if there was a delay. Having been let down so many times by the competitors, I'm glad I've found a company I can rely on. Hope to be ordering again from you soon.
Sam O. - 10/4/10
A real pleasure to find a web site that is completely open up front about delivery prior to ordering any goods. It was for this reason I have become a customer. Navigation was also very easy. Thanks
David & Clara - 7/4/10
Pleased to have obliged you. Good companies need to be promoted as there are many sharks on the net.
Ted E. - 25/3/10
Simon, many thanks!!! I've ordered a few things from yourselves in the past and always top service!
Derek L. - 25/3/10
Hello, just to let you no my bike was delivered yesterday 23/3/10 in perfect condition, I have been out on it & its brilliant.
Mark N. - 24/3/10
Thank you very much for all you help and I would like to compliment you all on your excellent customer service! I will certainly be recommending you to my friends.
Will S. - 2/3/10
Order received at 11.00am, many thanks for your speedy delivery. I will definitely be ordering from you again.
Mark L. - 25/2/10
just like to say the service is first class the best i have received from any internet or mail order company. delivery prompt. setting up bikes before delivery is superb service, free delivery great and customer service 1st class calling me up to let me know what is happening with orders. cant praise it highly enough and takes all the stress out off shopping on the internet. thanks very much.
ennion1 - 25/2/10
just a few words to say what a pleasure it was to use your website. and service and delivery was spot on. keep up the good work
Mark W. - 23/2/10
Wow - that is outstanding customer service.
Phil T. - 18/2/10
Also just to mention to you, I looked at Tredz because several of my friends have ordered with you before and you have an excellent reputation. The service I have received so far only stands to reinforce this.
Paul H. - 16/2/10
Many thanks, customer service has been excellent.
Euan H. - 16/2/10
Thanks so much for rushing it through as it was for a 21st present on saturday and it arrived at 7am on the day so really pleased.
Lisa A. - 8/2/10
Just to let you know we received our bike on the Saturday and are thrilled it turned up on time after all ! I did ring but the phone lines were closed.
Fiona M. - 4/2/10
Thank you for getting my order to me so quickly. The lights arrived yesterday and the children love them!
Susan C. - 4/2/10
Just a quick thank you note - the bike arrived yesterday, the bike looks great and I was particularly impressed with PDI preparation you have done; I was not expecting this.
Many thanks for a great service, I'm sure my son will be delighted on his birthday.
Nick S. - 3/2/10
Just fitted the bottom bracket in, works perfectly..
Just to say thanks for the e-mail correspondence & great customer service.
Craig S. - 23/1/10
And a very big thank you to you and your team for the excellent service, support and prompt delivery. My bike is tremendous and all set up. Pity its raining heavy in Rochdale, no way is a brand new white bike going out in that, hey ho!!
I will gladly recommend you to anyone in the future
Mark H. - 22/1/10
Just to let you know the bike has arrived and it is perfect and I wanted to give praise where praise is due for your help and service it was second to none. I am recommending you to all my fellow cyclists.
Daniel N. - 13/1/10
Just to let you know, I have found your communications to be excellent and will add Tredz to my favoured online cycling shops. You probably would not believe the number of retailers who don't bother to let you know if there will be delays owing to stock etc. Much better to let the customer know than hope they don't notice!!
Ben L. - 12/1/10
All received and the bike is ready to go. All I need to do now is wait for the snow to stop and the ice to melt! Many thanks for your rapid, efficient service. I will recommend you to my friends and colleagues.
Dave C. - 6/1/10
Thanks for the extremely prompt service. I ordered the Turbo yesterday and it arrived this morning.
Philip N. - 28/12/09
Many thanks for your excellent service. This is the sort of standard many other suppliers ought to emulate. Your efforts have earned you a loyal customer.
B. S. -
My first time I have ordered with Tredz and wanted to say what a fab experience!
Great products, cheaper than elsewhere and a call from a lovely guy to say that goods despatched but probably wouldn't be with me for christmas (which wasn't a problem as it wasn't a prezzie) however goods arrived today! (xmas eve!) (Most people don't bother making a phone call to tell you anything!)
Great shopping experience! Thanks Tredz will be using you again!
Karen T. -
Many thanks for your excellent service both online and at the Swansea store.
I was so pleased to receive my parcel as I didn't think it would arrive in time for Christmas.
Margaret S. -
Thank you so much for getting my husbands Christmas present to me before Christmas. It was a red Altura jacket. I know this order has been a nightmare but your constant updates have been very helpful. Your service is second to none. Many thans to you and all the team at Tredz, I wis you all a very merry christmas and I look forward to shopping with you again next year.
Carol E. - 23/12/09
Received jacket this morning great coat and delivery was superb, say thanks to your team merry xmas.
Steven B. - 23/12/09
.... now I know where to buy my kids bikes in future..Happy christmas and best wishes to all at Tredz for a great new year.
Karen D. - 21/12/09
Received the order yesterday. Just wanted to thank you very much for keeping me so well informed about the progress of my order. If only all companies were as helpful as you!
Diane K. - 22/12/09
...AND already received yesterday! Thank you so much; what a splendid company you are! This is a Christmas present for one of my sons so he will be thrilled and so am I.
I've only just discovered you and both orders I've made have been filled and despatched with superb efficiency.
Susan B. - 21/12/09
Thank you very much for your assistance and extremely prompt delivery of this order. On Friday 27 November I received confirmation of despatch and when I got home that evening the boots had been delivered. Can't ask for better service than that. Now all I have to do is put them in Christmas wrapping!
Joyce B. - 9/12/09
I am very pleased with your quick service. In fact the packages were delivered by TNT shortly BEFORE you sent the email. Most impressive.
Robin A. - 7/12/09
Thank you so much for all you help and correspondence, I will be happy to recommend you to my friends and family in the future.
Nicola H. - 7/12/09
Thank you for your email. The items have been received today!! Thank you very much for the speedy service. I will definatley be recomending you! Merry Christmas to you, and thanks again.
Rachel C. - 4/12/09
Thank you for keeping me up to date with the status of my order. Definitely a '10' for customer service.
Graeme C. - 30/11/09
Just wanted to congratulate you on your great customer service - it was a refreshing change to be kept updated on the status of my order with regular e-mail / phone contact. Parcel arrived today - very pleased.
Emma W. - 30/11/09
I would just like to say the service provided by your company is first class. All the guys I have spoken to both on the phone and in the store have given great advice..
Bill C. - 23/11/09
I just want to thank you for keeping me so well informed, you've been a pleasure to deal with.
Zoe C. - 23/11/09
I would just like to say a huge thank you, your customer service has been spot on. This is the first time I purchased a bike online and was dubious to say the least, but the 10% discount did sway me ;)
Despite the initial hickup with the FSR XC Pro order, you kept me informed with the revised order (with the fantastic discount!) by every means possible, the bike has arrived super quick and in top condition.
Well done guys and I shall certainly be recommending you to my mates.A happy biker,
Liam B. - 12/11/09
Thanks for all your help and keeping me updated all the time great service many thanks to you.
Gemma P. - 09/11/09
The light has arrived just in the nick of time - thank you for your efforts to get it here in time, much appreciated.
Steve C. - 04/11/09
Just like to say a big thanks to all the team on my recent bike purchase, very friendly and fast service , will be recomending and buying from you again.
Philip R. - 01/11/09
I would like to say what a pleasure it has been doing business with Tredz. From my initial inquiry to purchasing a bike I was guided through the whole process with expert help from all the team at Tredz. The bike I purchased is fantastic. Sincere thanks to all.
Aidan C. - 27/10/09
Thank you for delivering my new bike so quickly - I am very impressed with you efficiency and customer service and will certainly recommend you to family and friends
Maureen P. - 26/10/09
Now that is service… Thank you very much for doing that, I’m sure my son will be over the moon. Please pass this on to who ever as a big thanks to you for going that extra step.
Dean L. - 6/10/09
May I also take the opportunity to compliment you on your excellent customer service - this will bode well for you as your business grows.
Neil G. - 6/10/09
Has arrived. Brilliant service thank you.
Sheridan N. - 6/10/09
Once again, fantastic customer service. Thats why I come back!
Paul O. - 25/9/09
Thank you for the efficient and friendly way you have dealt with this problem. Much appreciated - I will have no hesitation in shopping with you again or recommending you to others.
Rob B. - 25/9/09
Thank you very much - excellent customer service!!
David P. - 23/9/09
I rang your office earlier today to say thank you for the great customer service that I received. My bike arrived 24hrs after arranging delivery with yourselves, faultless. I have taken my bike out for a quick ride (Ridgeback Voyage 2009) and am well pleased with it. I must mention Peter, who advised me initially, sound advise, thanks.
Chris E. - 23/9/09
Just to report that the item arrived safely this morning and we are delighted with it - thank you very much for your excellent service.
Jo F. - 18/9/09
I am very happy with your service and with the bike - it was really good delivery, assistance and a really great deal, so am happy for you to use this as a testimonial! I have recommended your website to friends! Thanks again!
Amrita B. - 14/9/09
I would like to congratulate you on a fantastic service. The speed of delivery surprised me and got me on my bike faster! Excellent idea with the packaging, with minimal adjustment necessary straight from the box. Overall I am very pleased with not only the bike but the way you treated me as a customer. I will recommend you and I will use you again,
Adam L. - 02/9/09
Many thanks. Order received safely today. Fantastic item. Another great Tredz transaction.
Rick S. - 02/9/09
Thank you for sorting this out, but mostly for keeping me in the loop! It's incredible how badly some places do at that. I'll surely give it another go with you chaps!
Ashley O. - 02/9/09
Just wanted to say thank you for your speedy delivery of my fantastic new bike. Arrived next day. Although my first choice was out of stock, your sales assistant was really helpful in me making a great choice of bike. Off to the New Forest this weekend to try it out! Thanks again...
Marian H. - 28/8/09
Thank you very much once again excellent service from tredz
Dicky L. - 26/8/09
Thank you very much. The prompt response and customer service has been excellent.
Ketan S. - 25/8/09
Fantastic, recieved bike at 2.00pm today, looks great cant wait to take it up the mabie forest... thanks for an excellent service.
George M. - 18/8/09
My question has been answered as the shoes have arrived this morning. Thanks ever so much for your excellent service
Paul R. - 17/8/09
Got it today. Really impressed - when you said there was a delay I thought this is going to take weeks and I'll end up with stuff that doesn't work on RealPower. It's all there and compatible with RealPower! So great job and I'll be buying from you guys again.
Martin C. - 6/8/09
Thanks - really impressed with the quality of service which has surpassed other cycle websites. Will be using the website for further purchases and definitely recommend to others
Barry W. - 5/8/09
Thanks for your email. I appreciate the quality of your customer service and would not hesitate to order from your site again.
Alfons W. - 5/8/09
Just a quick note to say my bike has landed in perfect condition. I would like to say it has been a pleasure in doing business with yourselves, you are a credit to on-line sales. Will definitely be using yourselves again.
Thank you very much.
Tim E. - 30/7/09
Just wanted to say thanks for your excellent service last week. I received my bike as promised on Friday morning and everything was exactly as you said it would be, I’ve been out on two rides already and am well happy with the bike. I had tried to order the same machine from a competitor of yours but after two weeks of broken promises and no bike I gave up so it was really refreshing to deal with Tredz.
Jon A. - 27/7/09
Just received my new Shimano trainers and wanted to thank you for your great service. Looking forward to trying them out this evening.
Simon R. - 16/7/09
Just a quick note to say we have just taken delivery of the new bike and I wanted to say how delighted we are with the service you have provided, although there was a slight delay you kept us posted regularly and then to find on delivery the bike was completely assembled and tested to the degree that you had even fitted the extras we ordered like lights and Speedo …well done thank you!! We were up and running within 5 minutes of delivery; where as on other occasions we have received a bike ordered over the internet only to find it resembles a Macano kit and takes an hour to read the instructions and a further 2 hours to put it together. The only slight niggle in this case is the screen on the Speedo has received a slight crack in transit that may prove problematic in wet conditions. We will defiantly use and recommend Tredz again and again.
Steve de L - B. - 30/6/09
Just a bit of good feedback for you regarding my recent purchase of my Claud Butler road bike from you. Thanks for a high level of service - bike was really well set up - kept well informed of small delay - bike well packed for delivery - will definitely be using you again.
Robert H. - 15/6/09
Much thanks for your prompt and courteous service. Very much appreciated!
With kind regards,
John T. - 29/5/09
Thankyou for all your prompt help with ordering/delivering and subsequently sorting out my queries with Madisons in such a prompt way and to my satisfaction. Look forward to dealing with Tredz in the future. Cheers,
Peter A. - 29/5/09
The helmet arrived today, we have one delighted three year old little girl who now has a matching helmet and hotrock bike for her birthday, she’s like a bullet already!
Thanks very much.
Tracey - 28/5/09
Just wanted to let you know that the bike arrived this morning!
Thanks for all your help!
Lorna - 15/5/09
Just to say a BIG Thank You for arranging the delivery of the bike. It arrived this morning and is absolutely great. You made an 11 year old very happy!!!
We will certainly tell everyone about the wonderful service we received from you. It was way beyond expectations. Well Done.
Enjoy the weekend ... we will.
Joanna T. - 8/5/09
Bike came in today, Great service and very prompt delivery ..!
Kenny - 7/5/09
bike arrived in 1st class condition on fri at 4pm.bike is even better than i expected as it was picked of your better priced internet site
IAN - 5/4/09
What can I say, such wonderful Customer Service, rare to find
these days. Thank you very much and you will now be the first shop that
I look for to purchase equipment.
Once again many thanks.
Richard B. - 2/4/09
Thank you. The parts arrived on Saturday morning. I hope the remaining bracket comes in soon.
Great customer support from Tredz.
David D. - 22/3/09
I had ordered a Giant Expression N3 bike which arrived very quick and in great condition. Thanks for the very good service. Keep up
the great work. Many thanks and I will spread the word...
N.M. - 14/3/09
Thanks Simon, all happy. I appreciate your help as always.
Christopher L. - 10/3/09
Thank you for your excellent service. The shoes were great value and arrived quickly. Cheers!
(Feedback via web form) - 15/3/09
Thank you for keeping me updated throughout processing this order. I received your previous email and voicemail and thank you again.
Whilst the item being delayed is a pain, you kept me informed and it was something i didnt have to worry about as it was in hand.
(you can tell I have been on maternity leave as I have 'lists' of things to do now hence why i am so grateful).
I will be sure to recommend Tredz to my friends and family.
Mimi J. - 5/3/09
That is good news – I am getting a second hand trainer off ebay on Friday – so your timing is perfect.
Nice touch on the communication – I will use you again.
Graeme C. - 4/3/09
Thanks for the update, Must say very impressed with the way you have kept me up to date.
Phil - 12/2/09
Excellent service...overshoes arrived on Saturday! Thank you.
Celia S.- 8/2/09
Thanks for keeping me informed. It makes a refreshing change to deal with a company who actually think of their customers.
Steve - 6/2/09
Just like to say many thanks for a great deal and a quality bicycle, my Daughter loves it!
It will be the Youngest ones turn this year, so I'll be back in touch before Xmas 2009.
Darren B.- 5/2/09
Many thanks for the excellent coommunications and service - will recommend Tredz. Order arrived today.
David B.- 2/2/09
I purchased a Hope Vision 4 from you earlier this week. Just wanted to drop you a note to say thanks for such an efficient service. Ordered Monday night and received it Wednesday morning. Great product, great price - impressive!
All the best.
Jonathan P.- 30/1/09
Thanks for your excellent service
Rob H.- 29/1/09
Just to say a big thank you for all your hard work in obtaining Emma's order.
We really appreciated it. Let your boss know so he can give you a bonus (lol)
Take care...Thanks again
Carol & Emma F.- 29/1/09
I'd just like to thank-you for such fantastic service. I ordered my new Turbo trainer last week (21jan), and was expecting it to arrive towards the end of this week. It was delivered on Monday, set-up Monday night & calibrated last night.
Great new tool for my training and so quiet (my old turbos bearing had gone!)
Dave C.- 29/1/09
Got my stuff through today - thanks for prompt service, am very impressed!
You can use me for any website testimonials if you need to.
Now, I might need to look into getting some gloves too...
Sail - 23/1/09
The wheels arrived today and are already on my sons bike. He is really pleased and they look great, he has several very jealous friends!!! Thanks for keeping me so well informed since I ordered them
Sharon S.- 22/1/09
Just to say thanks, love my new bike.
Rob - 20/1/09
Thank you very much for keeping me updated on this order. I’m looking forward to shopping with you again.
Steve G.- 20/1/09
Thanks for keeping me so up-to-date with my order. If only all internet order companies were so helpful. Many thanks. I look forward to receiving my stuff soon.
Sophie R.- 14/1/09
I very much appreciate your emails, its very nice to be assured that though my order was delayed its now on its way. I just wanted to let you know that I will be recommending Tredz to my cycle friends and will also post my high customer satisfaction experience of Tredz on a couple of internet forums
Anthony - 14/1/09
Thanks for getting the jacket to us so quickly - the other half thinks it's great and it got a good test yesterday when it was chucking it down as he cycled home from work!
Rachel - 13/1/09
I placed an order for some cycling gear only a few days for Christmas, it arrived on time and was liked very much by the recipient. I would just like to say thank you to the staff at Tredz, whenever I rang everyone I spoke to was very helpful and efficient.
Thank you very much.
Best wishes for 2009
Gill H. - 2/1/09
Dear Tredz, Thank you very much indeed, a great product at a great price, delivered fast - I could not ask for more.
Very Merry Christmas and a Happy and Prosperous New Year to all.
Grenville C. - 21/12/08
Bike arrived yesterday (wednesday) and looks lovely! I know my son will be very pleased with it. I would like to thank you for your quick and efficient service as I know the bike I asked for was not in stock and you have all worked very hard to make delivery in time for Christmas.My son will not have a disappointing christmas morning now! I would like to wish you all a Very Happy and Peaceful Christmas and you can rest assured that i will recommend you to any of my friends who wish to order a specialist bike.
Thank you once again,
Mrs Pauline M. - 18/12/08
Bikes have been received at 9am this morning, what great service.
Jacalyn T. - 18/12/08
Received - wicked bike. It does crazy things like change gears immediately when you ask! Ta folks,
Nix. - 11/12/08
I received the order last week, which arrived in perfect condition. Thank you very much, I am very happy.
I have since placed another order with you for another pair of cycling shorts, but of a different size. I hope you will be able to supply me again. Best wishes
Michael - 1/12/08
I have actually received my order this morning, with many thanks! Thank you for your excellent comms, much appreciated.Kind regards,
Mike M. - 13/11/08
I just want to say what a great service tredz have been, delivery was super quick and product excellent, at great price, scott
Mr K. on 11/11/08
The bike arrived on Friday, its fantastic, thanks for a great service, Chris was correct to say "wow" when he got his, I said "wow" when I saw mine.
Steve P. on 9/11/08
Just received my bike and spent the afternoon riding it round the office, ride at work scheme?. Any way just to say thanks and how pleased I am with it, and the service I received from Tredz.
Ewan S-L on 30/10/08
thanks very much, I am back in circulation, and if you would please post the gloves to me. Tell you what Simon your company has impressed me, and I will put another order into you for some overshoes in the next few days. Once again thanks.
Bill P. on 25/10/08
Thanks, cannot wait to see it, chloe will love it i hope and shall be recommending you to friends on price and communication. Thanks again.
Margaret on 20/10/08
Thank you for letting me know. Great customer service.
Sean G. on 17/10/08
no problem. It was a shame the order was late and partly incorrect when it arrived, but just to let you know I have been happy with the way the problem has been dealt with and resolved and will certainly be happy to use and recommend you in the future.
Tim on 15/10/08
Thanks for the refund, very speedy response & great customer service!
Eric on 1/10/08
thanks for such brilliant service.I will recomend you to others
David P. on 2/9/08
Hi there just a quickie to say thankyou for the excellent service from youselves and let you know the bike was delivered this morning and everything seems to be o.k. Thanks once again.
Sandra H. on 21/8/08
Received shoes today and already been out. Fantastic shoe, really comfortable and look fantastic at a brilliant price.Many thanks.
Darren on 21/8/08
Many thanks for your reply and your help in allowing me to visit my local bike shop. I am pleased to say that I didn't make it to the shop as the noise stopped after using the bike in torrential rain. I wonder if the rain has lubricated something and stopped the clicking noise.I had sprayed Muc Off absolutely everywhere previously so I can't think what has stopped the noise.
I will post a message on a cycling forum that I visit to say what a great service I have received from you because I do hear that people have worries about buying a bike online. I hope that my post will ease people's fears and they may even buy from you.
Maarten v.d. M on 16/8/09
The bike arrived, all is well many thanks
Already done 40 miles on it
Cheers again and thanks for the great service.
Jeff on 13/8/08
Thank you for the apex helmet and the barracuda hacker 2008 bike both are great. I will recomend tredz to all my mates .Your the best!!!! Thanks again.
Sam W (Mrs H's son) on 13/8/08
Received the bike today, just wanted to say thanks for the quick service. The bike is great, just need some better weather.
Mike on 12/8/08
The bike arrived safely Friday 8th OK. Well packaged and ready to go – impressed. Appreciated the updated calls / mails that you sent keeping me fully aware of the progress of my order. Would highly recommend Tredz.
Derek L. on 11/08/2008
thanks for all your help, will reccomend your website to friends,
Cara N. on 24/7/08
Bike arrived yesterday and my wife was very pleased with it
Thanks very much
Simon B. on 24/7/08
The bike arrived today and it's great, perfect for my commute to work. I'm very impressed by the way it was packaged and was already built so it was a doddle to get it up and running and will be sure to recommend tredz to friends who buy new bikes in the future.
Thanks for the great service and all the best.
Rich on 17/7/08