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WE'RE HIRING!

We're always on the hunt for kick-ass, smart, passionate people who don't look at their watch all day, praying for home time.

If you’re a proactive person and you want to make a difference to customers, we'd love to hear from you.

To join a gang of like-minded folks doing stuff that make cyclists happy, either online or in store, drop us a line (CV, letter, whatever) at jobs@tredz.co.uk. We won't sell your data but we might just put you to work...

WEB DEVELOPERS

WEB DEVELOPERS: £17K TO £30K

We're always on the lookout for web developers of all skill sets to join our rapidly growing development team. The web team is responsible for creating and maintaining several eCommerce websites operated by the business, plus additional internal web systems.

This is a fantastic opportunity to join a growing, tech-savvy company at an extremely exiting time.

THE JOB...

  • Work from functional specifications to produce internal and external web solutions
  • Balancing multiple projects and working within an Agile environment.
  • Ensuring that all work adheres to agreed internal development standards with a focus on long-term maintainability
  • Working on existing projects and exciting new projects

THE PERSON...

  • A strong team player comfortable with a highly collaborative working environment
  • Excellent attention to detail, very organised and have a proven ability to plan work and meet deadlines
  • Ability to work under pressure
  • Self-motivated, always eager to learn and with excellent communication skills

THE SKILLS / EXPERIENCE...

  • .NET MVC
  • HTML 5
  • CSS 3
  • Javascript
  • AJAX
  • jQuery
  • Visual Studio
  • Responsive Design (highly desirable)

If this sounds like your perfect job, then drop us a line (CV, letter, whatever) at jobs@tredz.co.uk

CUSTOMER SERVICE ADVISOR

SALARY: £COMPETITIVE + STAFF BENEFITS

We’re looking for a full time customer service advisor to join us in Swansea.

THE JOB...

Our customer service team is the front line for Tredz.co.uk. You’ll be processing orders, taking payments and keeping the customer up to date throughout their order.

We make a big deal about being very easy to contact – and our customer service advisors are a very important part of that contact. You’ll be helping us by answering calls and dealing with a variety of queries.

You’ll be based in a dedicated office in our Swansea store. Air conditioning, good coffee and a very tightly knit team come as standard.

SKILLS AND EXPERIENCE...

Bikes are in our DNA, for this role we are interested in your customer service experience and wherewithal, your cycling history and any expert bike knowledge would be an advantage but not essential for the role.

Attention to detail and an excellent attitude to customer service first, our bike training will cover the rest.

You would also need to be:

  • An excellent communicator
  • Comfortable using a computer
  • Have a good telephone manner
  • Quick thinking and good at problem solving
  • Able to work on your own and within a team

If this sounds like your perfect job, then please send your CV to jobs@tredz.co.uk

CUSTOMER SERVICE ADVISOR

SALARY: £COMPETITIVE + STAFF BENEFITS

We’re looking for a full time customer service advisor to join us in Swansea.

THE JOB...

Our customer service team is the front line for Tredz.co.uk. You’ll be processing orders, taking payments and keeping the customer up to date throughout their order.

We make a big deal about being very easy to contact – and our customer service advisors are a very important part of that contact. You’ll be helping us by answering calls and dealing with a variety of queries.

You’ll be based in a dedicated office in our Swansea store. Air conditioning, good coffee and a very tightly knit team come as standard.

SKILLS AND EXPERIENCE...

Bikes are in our DNA, for this role we are interested in your customer service experience and wherewithal, your cycling history and any expert bike knowledge would be an advantage but not essential for the role.

Attention to detail and an excellent attitude to customer service first, our bike training will cover the rest.

You would also need to be:

  • An excellent communicator
  • Comfortable using a computer
  • Have a good telephone manner
  • Quick thinking and good at problem solving
  • Able to work on your own and within a team

If this sounds like your perfect job, then please send your CV to jobs@tredz.co.uk

PART TIME SALES REPRESENTATIVE (TREDZ SWANSEA & CARDIFF)

SALARY: £NEGOTIABLE

We're recruiting for friendly, confident and consultative in-store Customer Service Representatives to join our team at Tredz in Swansea.

We're looking to hire quickly so please don't hesitate to apply if you're interested.

Working front of house, you’ll be the face of Tredz, providing excellent customer service and creating sales. Previous knowledge of cycling and bikes is advantageous but not necessary as full training will be given.

THE JOB...

  • No day is ever the same in Tredz but as a Sales Representative, you’ll be the first point of contact for our customers, advising them on potential purchases.
  • Taking bookings for bike maintenance and repairs for our on site workshop face to face and by telephone.
  • Actively promoting Tredz products and services to our customers and contributing ideas to increase sales of bikes and cycle accessories.
  • Ensuring that the shop floor is well presented and that all goods are priced and labelled correctly.

YOU ARE...

  • An excellent communicator both face to face and on the telephone.
  • Flexible and able to work well individually and as part of a team.
  • Happy using a computerised till system.

YOU'LL NEED...

  • A genuine passion for cycling.
  • Excellent customer service skills.
  • To be able to advise customers about the right products to buy, spotting opportunities for upselling.
  • To like no two days ever being the same!
  • Previous experience working in a bike shop would be great, but for the right person it isn't essential.

If this sounds like your perfect job, then please send your CV to jobs@tredz.co.uk

E-COMMERCE MARKETING EXECUTIVE

SALARY: £COMPETITIVE

We're on the lookout for an enthusiast, capable and passionate marketer (preferably a keen cyclists too!) to join our E-Commerce marketing team.

If you have previous experience in a digital marketing role, we want to hear from you.

This is a fantastic opportunity to join a growing company at a great time and assist with a wide, varied range of E-commerce marketing activities.

THE JOB...

  • Planning and execution of a range of digital marketing activities
  • Assisting with SEO and paid search advertising
  • Planning, development and execution of our E-marketing campaigns
  • Identify and implementing new methods of capturing data, communicating with customers and retaining customers.
  • Creating engaging online and offline cycling content
  • Seeking out and exploring new opportunities to build brand awareness and acquire customers
  • Liaising closely with the eCommerce Manager, other members of the E-Commerce marketing team, retail staff and senior management

THE PERSON...

  • Excellent attention to detail, very organised and have a proven ability to plan work and meet deadlines
  • Analytical and naturally inquisitive with excellent communication skills
  • Creative flair with a customer focused approach
  • Self-motivated, always eager to learn
  • A strong team player comfortable with a highly collaborative working environment
  • Tech-savvy bike geek an advantage

THE SKILLS / EXPERIENCE:

  • Previous experiencing working in a digital marketing / web team and extremely organised
  • Proficient in analytical tools including Google Analytics, and confident in presenting your findings.
  • Experience in using E-marketing software and managing ECRM databases
  • Experience in responsive email HTML a distinct advantage, experience with basic HTML and Photoshop desirable
  • Well-honed research skills

If this sounds like your perfect job, then please send your CV to jobs@tredz.co.uk

Working for Tredz

About the Company

We are one of the UK’s largest independent cycling retail groups and have over 250 employees with headquarters in Swansea

The recruiting and retentions of our colleagues is hugely important. As such here’s a collection of the benefits of working at Tredz:-

  • 28 days holiday
  • Company Sick pay
  • Staff discounts
  • Free onsite parking
  • Salary sacrifice scheme access (Bikes, child care etc)
  • Pension Scheme
  • Life Assurance