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TREDZ EXISTS TO SERVE CYCLISTS

We want to support & increase the footprint of cycling and be known as the best in class of bicycle retailers with our service, selection and price.

It’s not HR gibberish to say none of that is possible without great people. We might operate on the internet (alongside physical stores) but everything we do needs human beings to pull the strings: customer contact, parcel dispatch, technical services, web code, etc, etc.

To that end, our senior management team try to help employees bring their best selves to work. The better the people, the better the result for our customers. Is that where you come in?

View our latest vacancies

Tredz team meeting

Life at Tredz

Tredz Shop Team

We are a hardworking bunch that take pride in punching above our weight. Small beginnings have seen us morph into several departments with a team of around 80 colleagues.

We plan on growing, and growing fast. We change more in a year than other firms might in three years. There are some quieter corners of the company but if change, pace and responsibility are your bag then this is definitely somewhere you can thrive.

Why Work at Tredz?

Tredz Customer Service Team

We don’t have endless organisational structures and a long corporate ladder to climb but we certainly offer a vibrant, energising environment with huge opportunity for those who want to develop. The majority of our senior team started life with smaller roles and have taken more responsibility filling larger shoes over time.

Bikes are in our DNA but we don’t expect you to be an elite racer or a hard-core adventurer. We want you for your skills and wherewithal, rather than for your hobbies (i.e. bike knowledge isn’t essential). Other skills are as attractive to us as industry knowledge.

Enjoy Our Benefits

Tredz Workshop Team
  • 28 days holiday with added recognition of time served
  • Sickness pay policy
  • Pension scheme with employer contributions
  • Salary sacrifice scheme access (bikes, child care, etc.)
  • Life assurance for death in service (heaven forbid)
  • Staff discounts on bikes and kit (we don’t want to profit on colleagues’ cycling)
  • Free onsite parking

Part Time In-store Sales Representative ( Swansea & Cardiff) | Salary: £Negotiable + Benefits

We're recruiting for friendly, confident and consultative in-store Customer Service Representatives to join our team at Tredz in Swansea.

We're looking to hire quickly so please don't hesitate to apply if you're interested.

Working front of house, you’ll be the face of Tredz, providing excellent customer service and creating sales. Previous knowledge of cycling and bikes is advantageous but not necessary as full training will be given.

THE JOB...

  • No day is ever the same in Tredz but as a Sales Representative, you’ll be the first point of contact for our customers, advising them on potential purchases.
  • Taking bookings for bike maintenance and repairs for our on site workshop face to face and by telephone.
  • Actively promoting Tredz products and services to our customers and contributing ideas to increase sales of bikes and cycle accessories.
  • Ensuring that the shop floor is well presented and that all goods are priced and labelled correctly

YOU ARE...

  • An excellent communicator both face to face and on the telephone.
  • Flexible and able to work well individually and as part of a team.
  • Happy using a computerised till system.

YOU'LL NEED...

  • A genuine passion for cycling.
  • Excellent customer service skills.
  • To be able to advise customers about the right products to buy, spotting opportunities for upselling.
  • To like no two days ever being the same!
  • Previous experience working in a bike shop would be great, but for the right person it isn't essential.

If this sounds like your perfect job, then please send your CV to jobs@tredz.co.uk

Close

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I Don't See a Role I Like

Don’t see anything specific above that fits your skill set? Don’t panic. We're always on the hunt for passionate, smart, kick-ass people, who don't look at their watch all day waiting for home time.

If you find our ethos and culture resonates with you, and you’re a proactive person who’d like to make a difference then we’d love to hear from you.

To join a gang of like-minded folks doing stuff that make cyclists happy, either online or in store, drop us a line (CV, letter, whatever) at jobs@tredz.co.uk. We won't sell your data but we might just put you to work :)

Send us your CV