A great bike shop needs great staff. Our customer service
assistants are the first point of contact for
our store customers.
About the role:
- You'll be helping our customers find their perfect bike and guiding them through our huge range of accessories
- You'll be taking them through every step, from advice, to sales and
after-care support
- We don't care what people ride, so long as they do so the ability to offer
non-judgemental advice is crucial
- We aim high - our stores looks great and, thanks to our shop assistants they stay that way.
- The job is very varied and you'll need to be ready to pitch in. One minute you'll be advising a customer, the next helping us out in by testing bikes
About you:
- You have a genuine passion for cycling
- You are an excellent communicator
- Have the enthusiasm to deliver a fantastic level of service to our customers
- Work well in a team and as an individual
- You like a diverse and busy day.
Additional details: location
Our
Swansea bike store.
Interested?
You can apply by e-mailing your C.V. and a covering letter to
jobs@tredz.co.uk.
Please tell us something about yourself in your letter as well as highlighting
relevant experience:
- What gets you fired up in life?
- Why would you like to work for Tredz?
- Tell us about an instance where you have used your own initiative
to good effect?
- Why is this job perfect for you?
We’re looking for somebody to help us help our customers get the service
they're used to. That involves order processing, phone calls and, sometimes,
helping people decide which bike to go for. Previous bike knowledge is
definitely advantageous.
About the role:
- You'll be helping customers orders process smoothly and dealing with any issues as they arise
- You'll be using custom order management systems and Mircosoft software to process orders.
- You'll be recieving phone calls on a daily basis about any and everything to do with cycling. It'll help if you know your way around - but you'll be surrounded by experts should you need help
About you:
- You are an excellent communicator
- You are computer (especially Microsoft) literate
- Have the enthusiasm to deliver a fantastic level of service to our customers
- Work well in a team and as an individual
- Have a flexible approach to the hours of work
Additional details: location
Our
Swansea bike store.
Interested?
You can apply by e-mailing your C.V. and a covering letter to
jobs@tredz.co.uk.
Please tell us something about yourself in your letter as well as highlighting
relevant experience:
- What gets you fired up in life?
- Why would you like to work for Tredz?
- Tell us about an instance where you have used your own initiative
to good effect?
- Why is this job perfect for you?