Secure shopping at Tredz

Click the SafeBuy logo to see the Tredz certificate

Safe shopping on Tredz

Tredz is ISIS/Trusted Shops and IDIS accredited. This accreditation certifies that the IMRG (Interactive Media in Retail Group, the UK’s industry association for e-retail) has reviewed our website, service and business credentials and confirms that Tredz trades in a manner that is legal, decent, honest, truthful and fair.

We're also a registered SafeBuy member. The SafeBuy Assurance Scheme assures online consumers that e-commerce sites are safe and trustworthy. SafeBuy vets all sites prior to accreditation and continuously carries out 'mystery shopper' exercises to check that retailers are adhering to the Scheme.

Tredz are listed on the popular shopping engine TheFind, as an 'UpFront' store which means we're committed to helping shoppers save time and money by being upfront about our business. Click the button for shortcuts to contact information, payment options, shipping and other relevant details.

Hacker Safe: McAfee tested

Tredz is tested daily by McAfee to strict security levels. Click the logo on any page to see the certificate. 

Your Credit Card details

Here at Tredz we take data security very seriously. That's why we prefer not to handle any credit card details ourselves but instead use the payment service provider SagePay for online credit card handling as they provide the high level of security that we believe you require..

The payment process
Comodo SSL Security Certificate
			Hover over the Comodo logo in the left navigation column to see Tredz' security certificate

Once you have added your products in the basket and click 'Go to Checkout', you are taken to a page on the secure server where your details are encrypted by Comodo before being sent to the SagePay secure payment server. You can see this by the "https:" in the address bar and the padlock at the top or bottom of the page, depending on which browser you use. Clicking the padlock will show the details of our security certificate.

The Comodo certificate tells you that an independent third party has agreed that the server belongs to the company it claims to belong to. A valid certificate means that you can have confidence that you are sending information to the right place with high security.

Verified by Visa and MasterCard SecureCode

If you pay by Visa or Mastercard, you are taken to the "Verified by Visa" or "MasterCard SecureCode" page, after confirming your order.

Visa and Mastercard now offer greater security when buying online with Verified by Visa and Mastercard Secure Code.
If you haven't done so already, you will be able to register your card (if supported for this service) with a password. Any future purchases online will then require this password. This gives you an additional layer of security because if someone obtains your card details they will not be able to make purchases with it as they will not have access to your password.

If you are unable to remember your password, you can reset it here, or skip this part. If this page is skipped, we will be alerted to this when we receive the order and we will contact you to ensure it was you who placed the order.

Very occasionally customers have problems with this page, for this reason we have a placed a link at the top of this page: “Use a different payment method” taking you back to the payment page where you can use a different card to make your payment.

Processing your payment

When we're ready to despatch your order, your card payment is processed on the SagePay secure servers, which handle millions of transactions per day for some of the largest and most highly respected on-line shops in the world.

Using this system neither Tredz, nor any other third party, will ever actually see your credit card details. All that we receive is your order and address details, and confirmation from SagePay that the transaction has been processed and funds are cleared.

We perform our own security checks on the transaction as part of our dedication to a completely safe shopping experience. Once these security checks are completed your order is processed and despatched to you.

Alternative payment methods

PayPal

You can also pay using PayPal, this means your payment will be made instantly and is totally secure as this takes place on the Paypal secure servers.

Finance

Read all about using Finance on our Bicycle Finance page. V12 Finance takes care of the application and the payments on their secure servers.

Assistance

Should you have any problems whatsoever during the order process please feel free to call customer services on 01792 799508, who will be happy to help you or who can also take your order over the telephone should you prefer.