UK Delivery Information
Please Note: Due to the current circumstances we are experiencing high demand so we may take a little longer than usual to despatch your order. Our Warehouse and Bike Build team are up and running as normal and we are taking active measures to ensure that we are following the government guidance with social distancing and additional health & safety measures have been put in place throughout the business. Please rest assured we will do everything we can to get your order to you as quickly as possible.
We are committed to offering fast and free delivery, whether you're ordering bikes, accessories or clothing. Our standard delivery service is FREE in the UK, regardless of the size and on all orders over £20.
Please note that bulky products and bikes shipped to outlying UK regions are excluded from free shipping.
Please note that Pre-Order dates can sometimes change due to updated stock information.
Click here for more UK and international delivery information.
International Deliveries - Temporarily Suspended 30/3/20
Covid-19 Update
During the Covid-19 outbreak we will be stopping all international deliveries until further notice. We will continue deliveries to the UK, Isle of Man, Scottish Highlands, Scottish Islands, Channel Islands, Ireland, Northern Ireland, Isle of Wight, Jersey and Guernsey.
If you have any queries, please contact our Customer Service Team. The best way to contact us is to use Live Chat by clicking the widget at the bottom right of your screen.
Click here for more UK and international delivery information.
Returns & Warranty
It's easy to return a product with our 365 day, hassle free returns.
We will give you a full refund or exchange on any item that is returned to us unused/unfitted, in a resaleable condition and in its original packaging (where possible).
Please note: For hygiene reasons, we cannot accept returns of facemasks, undershorts or underwear if the item has been removed/unsealed from its original packaging.
If your item develops a fault or arrives damaged, please contact us first so we can resolve the issue for you as quickly as possible.
For more information please visit our Returns & Warranty page.
