Delivery Information
At Tredz, we like to deliver fast, high quality service, so we offer a range of different delivery options suited to your budget and lifestyle. Take a look at the options below to see which delivery method works best for you.
Standard service
For our standard service, we dispatch our goods with Royal Mail. This is free for all orders over £20 and costs £2.95 for any orders under £20.
Courier service
We offer a courier delivery on any items over 2kg or items larger than 30cm x 50cm x 15cm.
If you place an order over the above weight or dimensions, you can expect to receive your parcel via DHL. If you have already placed an order with us, you can track your delivery below:
Exceptions:
Courier deliveries to Northern Ireland, Isle of Man, Isle of Wight, Channel Islands and the Scottish Highlands/Islands will incur a charge.
The cost of bulky items (over 2kg weight and/or dimensions over 30cm x 50cm x 15cm) is £9.99 and £20 for larger items such as bikes and tag-a-longs.
Item sizes:
- Small items - items under 2kg weight and/or 30cm x 50cm x 15cm in size
- Bulky items - items (not including bikes) over 2kg weight and/or 30cm x 50cm x 15cm in size
- Large items - bikes and tag-a-longs
Next day delivery
Order by 3pm and we’ll ship your items the same day for a delivery charge of £5 (large items are charged at £7.50), so they’re with you on the next working day.
DHL offer a 2 hour delivery time slot from Monday to Friday on all next day deliveries.
Please note: Next day delivery takes place on the next working day. Weekends and Bank Holidays are not counted as working days. This means that orders placed before 12pm on Friday will be delivered on Monday, or Tuesday if the weekend includes a Bank Holiday.
Exceptions
Bikes are excluded from next day delivery to allow for assembly and quality checking by our team of professional bike builders.
The following regions are excluded from next day delivery.
- Scotland
- Northern Ireland
- Jersey
- Guernsey
- Isle of Man
- Isle of Scilly
Click & Collect
Buy online, pick up in store
When you buy online with Tredz you can choose to collect your items from one of our retail stores at a time that suits you.
We’ll send you a confirmation email and will contact you when your order is ready to be collected from your chosen Tredz store. You can then pick your items up at any time during opening hours.
You can find our store opening times here:
When you collect your items please bring photographic I.D. such as your driving license or passport and a copy of your confirmation email. If you have any questions regarding your collection, please call us on 01792 799508.
UK Delivery Costs
Item sizes:
- Small items - items under 2kg weight and/or 30cm x 50cm x 15cm in size
- Bulky items - items (not including bikes) over 2kg weight and/or 30cm x 50cm x 15cm in size
- Large items - bikes and tag-a-longs
| Region | Small items | Bulky items | Large items / bikes |
|---|---|---|---|
| Channel Islands | Under £20.00 = £2.95 over £20.00 = free |
£9.99 30kg Weight Limit |
£20.00 30kg Weight Limit |
| Isle of Man | Under £20 = £2.95 over £20 = free |
£9.99 | £20.00 |
| Isle of Wight | Under £20 = £2.95 over £20 = free |
£9.99 | £20.00 |
| Northern Ireland (exclusions apply) ^ | Under £20 = £2.95 over £20 = free |
£9.99 | £20.00 |
| Scottish Highlands & islands | Under £20 = £2.95 over £20 = free |
£9.99 | £20.00 |
| UK Mainland | Under £20 = £2.95 over £20 = free |
Under £20 = £2.95 over £20 = free |
Under £20 = £2.95 over £20 = free |