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Safety Notices & Product Recalls

Very occasionally our suppliers recall products for safety reasons. Please check this page to see if a product you’ve bought has been recalled and contact our customer services team for information about what you need to do next if you think you're affected.


Lazer Helmets Recall

Lazer has identified that in some cases, certain BLADE, MAGMA, ELLE and JADE bicycle helmets sold since January 2015 do not pass roll-off tests under the CE standards. As a result, in rare circumstances, the strap anchorage may detach from the helmet during impact. It concerns all sizes of the CE helmets affected. To date, we are not aware of any reports of incidents and we consider the safety risk to be very low. However, as some products do not meet CE standards, LAZER has decided voluntarily to undertake a recall of the helmets affected in countries where the roll-off test is a mandatory requirement. To fi nd out whether the standard is applicable in your country, please visit our website www.lazersport.com for further details or contact your local LAZER dealer.

Read More 3rd Oct 2018

Specialized 2017/2018 Ohlins RXF 36 and 34 air forks

Based upon reports from the field, we've concluded that the Öhlins RXF 36 29/27.5+ and 27.5” Air Forks that are spec’d as original equipment on the 2017 Stumpjumper, Enduro, and Fuse, the 2018 Stumpjumper, Enduro, Turbo Levo, and Fuse, and the Öhlins RXF 34 Air fork sold separately in the aftermarket, may contain a defect in the top cap which potentially affects safety. 

Specifically, the right-side top cap on some forks may not be adequately torqued, which in some cases, may lead to the top cap working itself free through riding. When this happens, the air cartridge may abruptly spring out of the stanchion tube causing a risk of injury to the rider. Therefore, we've decided to ask riders to stop riding, and our retailers to stop selling, affected forks and bicycles.

Affected Models | Read More 18th Sept 2018

Specialized 2018 Allez, Allez Elite, Allez Sport Forks

After careful examination, Specialized concluded that some model year 2018 Allez, Allez Elite, and Allez Sport model bikes may contain a manufacturing defect in the fork crown which potentially affects safety. Therefore, they've decided to prepare for a recall which will involve replacing the existing fork with a new fork.

Read More | 13th Dec 2017