Delivery Information
UK Delivery Costs
| Region | Small items | Large items / bikes | Priority Shipping |
|---|---|---|---|
| UK Mainland | Under £50.00 = £2.95 over £50.00 = free |
Under £50 = £2.95 over £50 = free |
Delivery Charge £6.99 * Bikes are excluded |
| Scottish Highlands,
Scottish Islands, Northern Ireland**, Isle of Man, Isle of Wight & Channel Islands |
Under £50.00 = £2.95 over £50.00 = free |
£20.00 | Excluded from Priority Shipping |
** Exclusions apply
Standard delivery
We dispatch orders with DHL on a 48-hour service. Delivery is free for orders over £50, or £2.95 for orders under £50.
Non-UK Mainland & Scottish Highlands
Deliveries to Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, and Scottish Highlands and Islands are sent on a 72-hour service. £20 delivery charge applies to these locations and to larger items, including bikes and tag-a-longs.
Tracking your DHL delivery
Once your order dispatched, we'll send you a Dispatch Email with your DHL tracking number. Tracking will be active by the next working day, so you can follow your package from our door to yours or choose a different delivery date up to 3 working days ahead.
Secure Bike Delivery
For added security, all bike deliveries are protected by a 4-digit PIN, which DHL will email or text you before delivery.
The PIN will be sent to the contact details on your order. The driver will only release your delivery when you give them the PIN. Bike delivery is to the kerbside property entrance only. Drivers aren’t authorised to take bikes inside properties, upstairs, to upper-floor flats or into outbuildings.
Important: Your PIN is used to confirm receipt and possession of your delivery. Only provide your PIN directly to the driver when you’re present and ready to receive your delivery. By providing the PIN, you’re confirming you’re taking possession and accepting responsibility for the delivered items.
Priority Shipping
Pay for your order before 3pm Monday to Friday for next working day delivery. Priority Shipping costs £6.99.
DHL will give you a 2‑hour delivery time slot on all priority shipping orders.
Exceptions
Bikes don’t qualify for priority shipping as we need time to build and fully quality check before we hand‑pack and dispatch to you.
The following regions are excluded from priority shipping.
- Scottish Highlands
- Scottish Islands
- Northern Ireland
- Jersey
- Guernsey
- Isle of Man
- Isle of Scilly
24/7 InPost Locker | Shop Collect Service
InPost offers a convenient, contact-free way to get your order — delivered to a secure locker near you. With thousands of 24/7 InPost Lockers | Shop Collection points across the UK, many available 24/7, it’s a flexible option that fits around your schedule.
At checkout, simply enter your location under the collection option and pick the 24/7 InPost Locker | Shop that suits you. When your order’s ready, you’ll receive a collection code by email or SMS. Head to your chosen 24/7 InPost Locker | Shop Collection point, enter your code, and collect your parcel — no queues, no waiting, no fuss.
Locker delivery is ideal if you're not home during the day or want to avoid missed deliveries.
Use the InPost app for sending, tracking, live compartment availability and to collect parcels inpost.co.uk/app
Please Note:
- Max parcel dimensions: 41cm x 38cm x 64cm
- Max parcel weight: 15kg
- Certain items cannot be delivered via InPost. For a full list of prohibited items, please visit inpost.co.uk/prohibited-items
For more information and to find your nearest 24/7 InPost Locker | Shop Collection point, please visit inpost.co.uk
Collection Point at Halfords
Buy online with Tredz, and choose to have your order sent to our Collection Point at Halfords instead of home delivery. Right now, this service is available at sixty six locations only.
When you collect your items please bring photographic I.D. such as your driving license or passport and a copy of your confirmation email. If you'd like to know more or have questions about collection of your order, get in touch.
Orders can be collected from:
Click & Collect
Buy online, pick up in store
When you buy online with Tredz you can choose to collect your items from one of our retail stores at a time that suits you.
We’ll send you a confirmation email and will contact you when your order is ready to be collected from your chosen Tredz store. You can then pick your items up at any time during opening hours.
You can find our store opening times here:
When you collect your items please bring photographic I.D. such as your driving license or passport and a copy of your confirmation email. If you'd like to know more or have questions about collection of your order, get in touch.
Tracking your order
Use Tredz order tracking to follow your order from confirmation through to picking, hand-packing and dispatch from our warehouse. You'll also see estimated arrival dates for pre-order items and products due from our suppliers. Once your order has been dispatched, we'll send you a Dispatch Email with tracking details so you can follow your delivery from our door to yours.