specialized giant cube cannondale Mavic Castelli endura altura
£2.49
35 reviews

Collect+ label will be emailed to you

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  • Description
  • Reviews (35)
  • Delivery
  • Returns & Warranty
  • Product description

    The Collect+ label will be emailed to you within 24 hours

    Eligible items:

    • Items under £75
    • Items weighing less than 10kg

    Please attach the label to your package and drop it off at your local Collect+ store. 


  • CollectPlus Collect Plus Return Label Reviews

    Write your own review
    Overall Rating:
    2.3
    out of 5
    2.29
    Build Quality
    2.27
    Performance
    2
    Value For Money
    2.40

    Customer Reviews (35)

    1
    Hasn't turned up

    Not only has this not arrived after 2 weeks, I'm starting to doubt it was really sent having heard complaints about this from other people.

    Not only has this not arrived after 2 weeks, I'm starting to doubt it was really sent having heard complaints about this from other people.

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    1.3 out of 5
    Build Quality: 1/5
    Performance: 1/5
    Value For Money: 2/5
    5
    Works well but is confusing

    It's a cheap and easy way to return goods and the stores are very convenient where you can drop off the item. However, I found the actual process of the return and getting the return label awkward, it also requires the label printing off despite it saying it will be posted out. Fine if you have a printer which I don't, had to send it to a friend for printing.

    It's a cheap and easy way to return goods and the stores are very convenient where you can drop off the item. However, I found the actual process of the return and getting the return label awkward, it also requires the label printing off despite it saying it will be posted out. Fine if you have a printer which I don't, had to send it to a friend for printing.

    Close review
    4.7 out of 5
    Build Quality: 4/5
    Performance: 5/5
    Value For Money: 5/5
    1
    Uncompetitive

    I know Tredz is in business but its main rivals offer free returns - this reminds me why I use them habitually instead of Tredz.

    I know Tredz is in business but its main rivals offer free returns - this reminds me why I use them habitually instead of Tredz.

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    1.3 out of 5
    Build Quality: 2/5
    Performance: 1.5/5
    Value For Money: 0.5/5
    1
    Pay to send something back???

    Last time I use Tredz!! I will be using one of the many other sites that allow free returns. Good luck with staying in business.

    Last time I use Tredz!! I will be using one of the many other sites that allow free returns. Good luck with staying in business.

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    0.7 out of 5
    Build Quality: 1/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    1
    Poor service

    I don't see why I should pay for this return, I purchased two pairs of endura shorts but different design, both are sized M but one pair are to small, so I'm returning them, again not sure why I should pay for this as it's a production issue, certainly will consider about future purchases from tredz especially since I want to purchase another pair of endura shorts but confused which size to now order.....

    I don't see why I should pay for this return, I purchased two pairs of endura shorts but different design, both are sized M but one pair are to small, so I'm returning them, again not sure why I should pay for this as it's a production issue, certainly will consider about future purchases from tredz especially since I want to purchase another pair of endura shorts but confused which size to now order.....

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    1 out of 5
    Build Quality: 1/5
    Performance: 1/5
    Value For Money: 1/5
    2
    Not a smooth ride

    Had to return some mudguards which were too small for my tyres. Got the label alright but when I went to the collect plus point they said the box was too big; despite this being the delivery box and tredz making no mention of size limits. I checked online and there are limits for collect plus but tredz maintained they should accept any size package. To save time I reduced the size of the box and returned. Still awaiting refund

    Had to return some mudguards which were too small for my tyres. Got the label alright but when I went to the collect plus point they said the box was too big; despite this being the delivery box and tredz making no mention of size limits. I checked online and there are limits for collect plus but tredz maintained they should accept any size package. To save time I reduced the size of the box and returned. Still awaiting refund

    Close review
    2.5 out of 5
    Build Quality: 2.5/5
    Performance: 2.5/5
    Value For Money: 2.5/5
    0
    Didn't work. Poor

    Although reading the mixed reviews, I thought I'd give this a try. I don't know what went wrong and finally I gave up. I never received the Collect+ label provided by the 3rd party system, so although emailing and phoning customer services constantly, I never got the returns label, even having paid for it. Have requested a refund, let's see if that works... pretty poor system as it doesn't meet the objective of enabling me to return an item, even if I'd paid for it. Beware!!

    Although reading the mixed reviews, I thought I'd give this a try. I don't know what went wrong and finally I gave up. I never received the Collect+ label provided by the 3rd party system, so although emailing and phoning customer services constantly, I never got the returns label, even having paid for it. Have requested a refund, let's see if that works... pretty poor system as it doesn't meet the objective of enabling me to return an item, even if I'd paid for it. Beware!!

    Close review
    0.5 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    0
    Why do I have to pay to return item

    Really will have to think about buying from Tredz again if I have to pay to return an item.

    Really will have to think about buying from Tredz again if I have to pay to return an item.

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    0.5 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    3
    Collect+ return label

    Received the email with label attached as PDF very quickly (within couple of hours!) and a lot quicker than some other reviews indicated.

    Received the email with label attached as PDF very quickly (within couple of hours!) and a lot quicker than some other reviews indicated.

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    3.3 out of 5
    Build Quality: 3.5/5
    Performance: 4/5
    Value For Money: 2.5/5
    2
    Poor returns policy

    I don't often return items, but when I do, a good returns policy makes a really positive impression on me. This is not one of those. Making me pay for a service which is usually offered as a goodwill gesture by other retailers, and then making me wait while someone manually sends through the label, comes across as a bit cheeky and certainly not very efficient. I can't fault the Collect+ service itself, but Tredz' own return policy is enough to put me off ordering most things from here in the future.

    I don't often return items, but when I do, a good returns policy makes a really positive impression on me. This is not one of those. Making me pay for a service which is usually offered as a goodwill gesture by other retailers, and then making me wait while someone manually sends through the label, comes across as a bit cheeky and certainly not very efficient. I can't fault the Collect+ service itself, but Tredz' own return policy is enough to put me off ordering most things from here in the future.

    Close review
    1.8 out of 5
    Build Quality: 2.5/5
    Performance: 2.5/5
    Value For Money: 0.5/5
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