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28 reviews

Collect+ label will be emailed to you

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  • Description
  • Reviews (28)
  • Delivery
  • Returns & Warranty
  • Product description

    The Collect+ label will be emailed to you within 24 hours

    Eligible items:

    • Items under £75
    • Items weighing less than 10kg

    Please attach the label to your package and drop it off at your local Collect+ store. 


  • CollectPlus Collect Plus Return Label Reviews

    Write your own review
    Overall Rating:
    2.4
    out of 5
    2.44
    Build Quality
    2.41
    Performance
    2
    Value For Money
    2.57

    Customer Reviews (28)

    0
    Why do I have to pay to return item

    Really will have to think about buying from Tredz again if I have to pay to return an item.

    Really will have to think about buying from Tredz again if I have to pay to return an item.

    Close review
    0.5 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    3
    Collect+ return label

    Received the email with label attached as PDF very quickly (within couple of hours!) and a lot quicker than some other reviews indicated.

    Received the email with label attached as PDF very quickly (within couple of hours!) and a lot quicker than some other reviews indicated.

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    3.3 out of 5
    Build Quality: 3.5/5
    Performance: 4/5
    Value For Money: 2.5/5
    2
    Poor returns policy

    I don't often return items, but when I do, a good returns policy makes a really positive impression on me. This is not one of those. Making me pay for a service which is usually offered as a goodwill gesture by other retailers, and then making me wait while someone manually sends through the label, comes across as a bit cheeky and certainly not very efficient. I can't fault the Collect+ service itself, but Tredz' own return policy is enough to put me off ordering most things from here in the future.

    I don't often return items, but when I do, a good returns policy makes a really positive impression on me. This is not one of those. Making me pay for a service which is usually offered as a goodwill gesture by other retailers, and then making me wait while someone manually sends through the label, comes across as a bit cheeky and certainly not very efficient. I can't fault the Collect+ service itself, but Tredz' own return policy is enough to put me off ordering most things from here in the future.

    Close review
    1.8 out of 5
    Build Quality: 2.5/5
    Performance: 2.5/5
    Value For Money: 0.5/5
    3
    Not sure on this one

    Normally I love Tredz, great bike shop with good stock and pretty quick delivery. This Collect+ service is fine once you get the token but I had to wait a day to receive it. Once I had the label it all went well, but I'd rather be able to download it immediately once I've paid rather than wait to get the label. Slightly bizarre way of doing it as I don't buy stuff intending to send it back so there's no way I'd pre-buy this option. Unsure about it, hence only 3*

    Normally I love Tredz, great bike shop with good stock and pretty quick delivery. This Collect+ service is fine once you get the token but I had to wait a day to receive it. Once I had the label it all went well, but I'd rather be able to download it immediately once I've paid rather than wait to get the label. Slightly bizarre way of doing it as I don't buy stuff intending to send it back so there's no way I'd pre-buy this option. Unsure about it, hence only 3*

    Close review
    3 out of 5
    Build Quality: 3/5
    Performance: 3/5
    Value For Money: 3/5
    5
    Returns labels

    I can't believe the comments about returning an item. I chose the wring size so completed the returns form and paid the fee for a collect+ return at 9.40pm the returns label was with me 9.26am the next day. hope the replacement gets to me before Xmas

    I can't believe the comments about returning an item. I chose the wring size so completed the returns form and paid the fee for a collect+ return at 9.40pm the returns label was with me 9.26am the next day. hope the replacement gets to me before Xmas

    Close review
    5 out of 5
    Build Quality: 5/5
    Performance: 5/5
    Value For Money: 5/5
    0
    Do they want business?

    you pay to return an item. this was my first and last time using tredz bikes. the killing blow is waiting for a sheet of paper to arrive in the post, just to send something back

    you pay to return an item. this was my first and last time using tredz bikes. the killing blow is waiting for a sheet of paper to arrive in the post, just to send something back

    Close review
    0.5 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    3
    Now by email at least!

    Took an hour to come through but better than waiting for post! How it works could be better explained.

    Took an hour to come through but better than waiting for post! How it works could be better explained.

    Close review
    3.3 out of 5
    Build Quality: 4/5
    Performance: 3/5
    Value For Money: 3/5
    0
    I agree - poor

    I'll not order from here again - everywhere else seems to do collect plus returns for free. Also the fulfillment is strange - I've paid - but no label yet - reading the reviews I guess it will come by email in the end - but who knows...

    I'll not order from here again - everywhere else seems to do collect plus returns for free. Also the fulfillment is strange - I've paid - but no label yet - reading the reviews I guess it will come by email in the end - but who knows...

    Close review
    0.5 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 0.5/5
    1
    Returns label

    Dumbfounded, only by reading the reviews did the penny click that I had to wait for an email with the return label. This is not the most efficient way of doing things

    Dumbfounded, only by reading the reviews did the penny click that I had to wait for an email with the return label. This is not the most efficient way of doing things

    Close review
    0.7 out of 5
    Build Quality: 0.5/5
    Performance: 0.5/5
    Value For Money: 1/5
    4
    Return label

    Be careful full if ordering more than one label as for some reason they sent me two of the same labels so was accused of trying to scam collect by a shop owner but at least I got a refund on it at at least with this company you can buy labels when you want I have experienced other companies that only allow purchase when buying your goods.

    Be careful full if ordering more than one label as for some reason they sent me two of the same labels so was accused of trying to scam collect by a shop owner but at least I got a refund on it at at least with this company you can buy labels when you want I have experienced other companies that only allow purchase when buying your goods.

    Close review
    4.3 out of 5
    Build Quality: 4.5/5
    Performance: 4/5
    Value For Money: 4.5/5
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