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Giant Swansea Logo

Opening Hours

We are closed temporarily due to new Government Policy on Covid-19. Please see our full update below.

Contact Us

Phone: 01792 762345
Email: info@giant-swansea.co.uk

Store Location

Castell Close
Swansea Enterprise Park

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COVID-19 Update: Following the Prime Ministers announcement on 23rd March, all Tredz physical stores will be closed temporarily. We are looking closely at the Government advice on essential retailers and are working out how to continue to provide essential cycling products and services in the safest way for colleagues, customers and the wider community. We will update you as soon as we know more.

Orders can still be placed online and our home delivery service is still operating.

During this time we will no longer be able to accept Brompton or Click & Collect orders, if you have an outstanding Click & Collect order we will contact you to arrange a home delivery.

If you have any queries, please contact our Customer Service Team. The best way to contact us is to use Live Chat by clicking the widget at the bottom right of your screen.

This is an ever changing situation and we will update this page whenever we make changes in response to the latest government advice.

Thank you for your continued support during these challenging times.


Covid-19 FAQ

What will happen to my in-store delivery?

One of our colleagues will contact you to arrange delivery.

How will returns & refunds be processed?

All returns and refunds will be carried out as usual. Please see our Returns page for more information.

My bike is being serviced, what happens next?

If your bike is with us for a service, a member of our team will contact you to arrange delivery.

My bike is in for warranty, what happens next?

If your bike with in for warranty please get in touch via Live Chat or call us on 01792 799508.

Need help? Get in touch

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Finance available

Finance Available

Why wait for your dream bike and accessories? If you spend over £99 you can take advantage of our flexible 0% APR finance options and no deposit required. Spread the cost of your new bike and kit, and start riding sooner. Finance is supplied by our partners at Klarna & V12 Finance, with terms from 3-48 months.

Representative example:

If total purchase price is £1,399.00 with £0 deposit and your selected term is 12 months 0% APR finance you would pay £116.58 per month. Total charge for credit will be £0 and total amount repayable is £1,399.00

0% APR finance available up to 48 months

Tax-free bikes on the Cycle to Work Scheme

Cycle to Work Scheme

Want to save money and get fit on your commute? If your employer runs a Cycle to Work Scheme you can pay up to £2,000 with tax-free payments from your salary. This could save you up to 42% on the cost of bikes and accessories. The Swansea Giant Store accepts vouchers in store from these partners:

Get your online Cycle to Work quote here

Scheme Example

  • Total cost of bike and accessories: £513.97
  • Income tax saved: £152.79
  • National insurance saved: £91.58
  • Final cost of bike & accessories: £348
  • Cost to you each month: Just £29.13 (12 months)

Giant Store Swansea accepts vouchers from these Cycle to Work partners:

Bike2Work logo
Cycle2Work Halfords Logo
CyclePlus logo
CycleScheme logo
On Your Bike cycle to work scheme Logo

In-store services

Bike Servicing

Serviced bikes work better and last longer. Giant's bike service will keep your machine in top condition, costing you less in repairs and replacements down the line.

There are 4 bike service packages to choose from; General, Comp, Elite and Pro. You'll need to book a free bike safety check at the store by calling 01792 762345 or emailing info@giant-swansea.co.uk. One of our expert mechanics will be able to let you know which service package is best for your needs.

Free Bike Check
Free Bike Assessment

Before any Service or Repair our mechanics will carry out a full safety check of the bike to ensure the bike is safe and you're getting the best value service to suit your bike.

General bike service package
Silver (non-hydraulic brakes) £35

Recommended after 6-9 months

Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;

  • Bike valet
  • Gears & brakes checked and adjusted
  • Chain checked and lubricated
  • Wheels & tyres inspected for wear
  • Wheels trued and spokes tensioned
  • Full safety check
Comp Tredz bike servicing package
Silver (hydraulic brakes) £50

Recommended after 6-9 months

Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;

  • Bike valet
  • Gears & brakes checked and adjusted
  • Chain checked and lubricated
  • Wheels & tyres inspected for wear
  • Wheels trued and spokes tensioned
  • Full safety check
Elite Tredz bike service packaging
Gold £59

    Recommended after 9-12 months

    All the benefits of a silver service including a valet and full safety check, but with additional features including;

  • Hubs & rims checked for wear
  • Bearings checked for movement and adjusted as necessary
  • Bottom bracket checked for movement and adjusted as necessary
  • Headset checked for movement and adjusted as necessary
  • Chain, cassette and chainset cleaned, checked for wear and lubricated
  • Single cable fitted if required & brake pads fitted if required

Additional services such as disc brake bleed and headset replacement receive a discounted rate, check our full price list for more details.

Pro bike service package at Giant Swansea
Platinum £99

Recommended after 12-18 months

All the benefits of a gold service but with additional features including;

  • Full strip down
  • Hubs disassembled, cleaned, greased and reassembled
  • Headset removed, cleaned, greased and reassembled (replaced if necessary)
  • Cables and tyres fitted if necessary
Additional Bike service packages in Giant Swansea
Additional Services

The cost of any extra parts or labour are excluded from the price of all main services. This will be confirmed with you before the service.

  • £15
    Fit Headset
  • £20
    Disc brakes per brake
  • £15
    Gears - Front and/or rear
  • POA
    Suspension fork
  • POA
    Fit & replace accessories
  • £5
    Service minimum workshop charge
  • £15
    Fit & replace bottom bracket standard
  • £25
    Fit & replace bottom bracket x type (includes facing frameset)
  • £50
    Build non-stock cycle (all parts supplied by customer)
  • £15
    Cassette body (wheel only i.e. likely to need gear service)
  • £5
    Chain (not including gear adjustment)
  • £7.50
    Derailleur (front or rear not including gear adjustment)
  • £20
    Fit & replace forks (inc. headset if needed)
  • £50/Hour
    Fit & replace frame swap
  • £10
    Freewheel (wheel only, no gear setup)
  • £10
    Cassette (wheel only, no gear setup)
  • £15
  • £5
    Service fit tyre / tube
  • £15
    Wheel spindle (front or rear)
  • £27.50
    Build / rebuild wheel
  • £15
    True wheel
  • £7.50
    Cleaning local area of work
  • £15
    Full bike clean (does not include damage or corrosion corrections)
  • £10
    Puncture repair (includes new tube)

Bike Workshop
Giant Swansea workshop

The Giant workshop is a fully kitted out, state of the art facility for servicing and upgrading your bike. Every mechanic is fully Cytech qualified. With an open plan view into the workshop you can see the experts at work, or relax in the Fuel Bar while you wait. To book your bike in for a service or upgrade call 01792 762345 or coming soon you can book anytime online.

Free Bike Service
Swansea Free Bike Service

Any bike you buy from Giant comes with a FREE first service up to 6 weeks after purchase. So if you notice your brakes have loosened or your gears don't shift as precisely, then make a visit to the store. It's always a good idea to get your bike properly tuned up. Your bike will be completely looked over, top-to-bottom, until the mechanics are happy. Only when they feel the bike is working perfectly, and safely is their work done. Book your FREE service on 01792 762345 or email info@giant-swansea.co.uk

  • We now offer Powerfit in our Giant Swansea Store. Call us to find out more about this fantastic service
  • Giant Swansea Powerfit powered by Wattbike
  • Giant Swansea Powerfit
  • Giant Swansea PowerFit system
  • Giant Powerfit

PowerFit Bike Fit

60 minutes | £120

Getting the right fit is crucial for the performance of a bike. Giant’s unique fitting system, PowerFit, uses science and performance data so your bike is optimised for power, speed, comfort and control. 

Our PowerFit sessions are powered by Wattbike. This precision indoor cycle trainer is the same system that the pro’s use.

PowerFit Checklist

Rider Analysis – Collate & analyse your profile

Laser Measurement – Measures your body parts to ensure you’re set up to work efficiently

Cleat Positioning – Cleats adjusted to minimise injury

Power Output – Analyses your power output

Pedalling Technique – Removal of dead spots in your pedal stroke

Core Strength – Improve core stability

Bike Adjustments – Aspects of the bike adjusted to ensure maximum output from the rider

Final Analysis – Re-check of power output and improvements

Click here to book your PowerFit session in-store today, or call us on 01792 762345