Giant Swansea Logo

Opening Hours

Monday - Saturday 9:00am - 6:00pm
Sunday Closed

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Store Location

Castell Close
Swansea Enterprise Park

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Essential Retailer Notice

As an essential retailer, our stores are currently open to help keep you riding and moving during this difficult time.

In order to maintain both our customers’ and colleagues’ safety, we are asking customers not to come into browse, however if you need support with your purchasing decision we will be happy to help.

Please only enter this store if you have an order to collect, or know the item you wish to purchase. General browsing is discouraged.

Thank you for your support and understanding

Update 7th October 2021:

Our Giant Store is now fully open from 9:00am - 6:000pm Monday - Saturday (Closed Sunday), for your all your cycling essentials.


Our Workshop is open via a booking system. To make a Workshop booking please call 01792 702555 or email Please only visit the store for workshop services if you have made an appointment.

Bike Collections:

If you have a bike to collect, in order for us to maintain social distancing regulations, please arrange to collect your bike by making an appointment. Please call 01792 702555 or email Please only visit the store for to collect your bike if you have made an appointment.

We're sorry for any inconvenience but we hope with these measures in place, we can welcome you back to our Swansea store in a safe and controlled manner for both customers and employees.

Covid-19 Restrictions:

For those over the age of 11, face coverings must now be worn within this store as per Welsh Government guidance.

In line with government advice we will also be following social distancing guidelines. As part of these guidelines we will limit the number of customers allowed in the store at any one time to keep you and our team safe. We will also be suspending some of our non-essential workshop services.

Please keep 2 metres distance from other customers

When you arrive please wait in the queue for a colleague to assist you with our new social distancing guidelines.

Social Distancing Q&A

What workshop services are available?

We are suspending some of our non-essential Workshop services to ensure we operate within social distancing guidelines. Below you will find all the services that are available.

Cable brake service (per brake) £10
Hydraulic brake service (per brake) £20
Gear service £15
Di2 diagnostics and update gear service £30
Bottom bracket £15
Headset £15
True wheel (per wheel) £15
Hub service (front) £15
Hub service (rear) £20
6 weeks first free service FREE
Tube fitting (per wheel) £5
Slime fitting (per wheel) £5
Tubeless setup (per wheel) £20
Fit bar tape £10
Cleaning charge - local area £10
Cleaning charge - full, with lube Price on arrival

How many people will be allowed in the store at once?

As we maintain social distancing throughout our store, we will let a maximum of three customers browse the shop at any one time.

How will social distancing and hygiene be maintained?

Our store will be equipped with clear 2m markings, as well as hand gels and wipes available at the front of the store.

How can I pay?

We will only be accepting card payments (contactless if possible). Finance payments will also be accepted.

I need to return an item, can I bring it back to store?

Yes. However, all returns will be stored securely for up to 72 hours before being processed.

Can I test ride a bike or try on clothing?

To ensure we keep all customers and colleagues safe the following items should not be touch or tried; Bikes, Helmets, Gloves and Clothing.

How do I book a workshop service?

Bike collections and workshop service bookings will be by appointment only. Please email for help with bookings.

How do I arrange collection of my bike?

To collect your bike and in order for us to limit the number of people within our store, please email to be given your collection time slot


Finance Available

Why wait for your dream bike and accessories? If you spend over £99 you can take advantage of our flexible 0% APR finance options and no deposit required. Spread the cost of your new bike and kit, and start riding sooner. Finance is supplied by our partners at Klarna & V12 Finance, with terms from 3-48 months.

Representative example:

If total purchase price is £1,399.00 with £0 deposit and your selected term is 12 months 0% APR finance you would pay £116.58 per month. Total charge for credit will be £0 and total amount repayable is £1,399.00

0% APR finance available up to 48 months


Cycle to Work Scheme

Want to save money and get fit on your commute? If your employer runs a Cycle to Work Scheme you can pay up to £2,000 with tax-free payments from your salary. This could save you up to 42% on the cost of bikes and accessories. The Swansea Giant Store accepts vouchers in store from these partners:

Get your online Cycle to Work quote here

Scheme Example

  • Total cost of bike and accessories: £513.97
  • Income tax saved: £152.79
  • National insurance saved: £91.58
  • Final cost of bike & accessories: £348
  • Cost to you each month: Just £29.13 (12 months)

Giant Store Swansea accepts vouchers from these Cycle to Work partners:

Bike2Work logo
Cycle2Work Halfords Logo
CyclePlus logo
CycleScheme logo
On Your Bike cycle to work scheme Logo


Bike Servicing

Serviced bikes work better and last longer. Giant's bike service will keep your machine in top condition, costing you less in repairs and replacements down the line.

There are 4 bike service packages to choose from; General, Comp, Elite and Pro. You'll need to book a free bike safety check at the store by calling 01792 762345 or emailing One of our expert mechanics will be able to let you know which service package is best for your needs.

Free Bike Check
Free Bike Assessment

Before any Service or Repair our mechanics will carry out a full safety check of the bike to ensure the bike is safe and you're getting the best value service to suit your bike.

General bike service package
Silver (non-hydraulic brakes) £35

Recommended after 6-9 months

Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;

  • Bike valet
  • Gears & brakes checked and adjusted
  • Chain checked and lubricated
  • Wheels & tyres inspected for wear
  • Wheels trued and spokes tensioned
  • Full safety check
Comp Tredz bike servicing package
Silver (hydraulic brakes) £50

Recommended after 6-9 months

Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;

  • Bike valet
  • Gears & brakes checked and adjusted
  • Chain checked and lubricated
  • Wheels & tyres inspected for wear
  • Wheels trued and spokes tensioned
  • Full safety check
Elite Tredz bike service packaging
Gold £59

    Recommended after 9-12 months

    All the benefits of a silver service including a valet and full safety check, but with additional features including;

  • Hubs & rims checked for wear
  • Bearings checked for movement and adjusted as necessary
  • Bottom bracket checked for movement and adjusted as necessary
  • Headset checked for movement and adjusted as necessary
  • Chain, cassette and chainset cleaned, checked for wear and lubricated
  • Single cable fitted if required & brake pads fitted if required

Additional services such as disc brake bleed and headset replacement receive a discounted rate, check our full price list for more details.

Pro bike service package at Giant Swansea
Platinum £99

Recommended after 12-18 months

All the benefits of a gold service but with additional features including;

  • Full strip down
  • Hubs disassembled, cleaned, greased and reassembled
  • Headset removed, cleaned, greased and reassembled (replaced if necessary)
  • Cables and tyres fitted if necessary
Additional Bike service packages in Giant Swansea
Additional Services

The cost of any extra parts or labour are excluded from the price of all main services. This will be confirmed with you before the service.

  • £15
    Fit Headset
  • £20
    Disc brakes per brake
  • £15
    Gears - Front and/or rear
  • POA
    Suspension fork
  • POA
    Fit & replace accessories
  • £5
    Service minimum workshop charge
  • £15
    Fit & replace bottom bracket standard
  • £25
    Fit & replace bottom bracket x type (includes facing frameset)
  • £50
    Build non-stock cycle (all parts supplied by customer)
  • £15
    Cassette body (wheel only i.e. likely to need gear service)
  • £5
    Chain (not including gear adjustment)
  • £7.50
    Derailleur (front or rear not including gear adjustment)
  • £20
    Fit & replace forks (inc. headset if needed)
  • £50/Hour
    Fit & replace frame swap
  • £10
    Freewheel (wheel only, no gear setup)
  • £10
    Cassette (wheel only, no gear setup)
  • £15
  • £5
    Service fit tyre / tube
  • £15
    Wheel spindle (front or rear)
  • £27.50
    Build / rebuild wheel
  • £15
    True wheel
  • £7.50
    Cleaning local area of work
  • £15
    Full bike clean (does not include damage or corrosion corrections)
  • £10
    Puncture repair (includes new tube)

Bike Workshop


The Giant workshop is a fully kitted out, state of the art facility for servicing and upgrading your bike. Every mechanic is fully Cytech qualified. With an open plan view into the workshop you can see the experts at work, or relax in the Fuel Bar while you wait. To book your bike in for a service or upgrade call 01792 762345 or coming soon you can book anytime online.

Free Bike Service


Any bike you buy from Giant comes with a FREE first service up to 6 weeks after purchase. So if you notice your brakes have loosened or your gears don't shift as precisely, then make a visit to the store. It's always a good idea to get your bike properly tuned up. Your bike will be completely looked over, top-to-bottom, until the mechanics are happy. Only when they feel the bike is working perfectly, and safely is their work done. Book your FREE service on 01792 762345 or email

  • We now offer Powerfit in our Giant Swansea Store. Call us to find out more about this fantastic service
  • Giant Swansea Powerfit powered by Wattbike
  • Giant Swansea Powerfit
  • Giant Swansea PowerFit system
  • Giant Powerfit


60 minutes | £120

Getting the right fit is crucial for the performance of a bike. Giant’s unique fitting system, PowerFit, uses science and performance data so your bike is optimised for power, speed, comfort and control. 

Our PowerFit sessions are powered by Wattbike. This precision indoor cycle trainer is the same system that the pro’s use.

PowerFit Checklist

Rider Analysis – Collate & analyse your profile

Laser Measurement – Measures your body parts to ensure you’re set up to work efficiently

Cleat Positioning – Cleats adjusted to minimise injury

Power Output – Analyses your power output

Pedalling Technique – Removal of dead spots in your pedal stroke

Core Strength – Improve core stability

Bike Adjustments – Aspects of the bike adjusted to ensure maximum output from the rider

Final Analysis – Re-check of power output and improvements

Click here to book your PowerFit session in-store today, or call us on 01792 762345