Opening Hours
We are closed temporarily due to new Government Policy on Covid-19. Please see our full update below.
Contact Us
Phone: 01792 762345
Email: info@giant-swansea.co.uk
Store Location
Castell Close
Swansea Enterprise Park
Llansamlet
Swansea
SA7 9FH
COVID-19 Update: Following the Prime Ministers announcement on 23rd March, all Tredz physical stores will be closed temporarily. We are looking closely at the Government advice on essential retailers and are working out how to continue to provide essential cycling products and services in the safest way for colleagues, customers and the wider community. We will update you as soon as we know more.
Orders can still be placed online and our home delivery service is still operating.
During this time we will no longer be able to accept Brompton or Click & Collect orders, if you have an outstanding Click & Collect order we will contact you to arrange a home delivery.
If you have any queries, please contact our Customer Service Team. The best way to contact us is to use Live Chat by clicking the widget at the bottom right of your screen.
This is an ever changing situation and we will update this page whenever we make changes in response to the latest government advice.
Thank you for your continued support during these challenging times.
Tredz
Covid-19 FAQ
One of our colleagues will contact you to arrange delivery.
All returns and refunds will be carried out as usual. Please see our Returns page for more information.
If your bike is with us for a service, a member of our team will contact you to arrange delivery.
If your bike with in for warranty please get in touch via Live Chat or call us on 01792 799508.
The biggest Giant brand store in Wales, is a fantastic haven for bikers in Swansea. With a giant range of the latest bikes, accessories, components and gear you'll be spoilt for choice. Every member of the friendly team is an avid cyclist so feel free to ask them anything (they really know their stuff).
Right by Cycle Path 43, the Giant store is easy to get to on two wheels or there is free parking available.
Need help? Get in touch
Please choose the option below that matches your query
Finance Available
Why wait for your dream bike and accessories? If you spend over £99 you can take advantage of our flexible 0% APR finance options and no deposit required. Spread the cost of your new bike and kit, and start riding sooner. Finance is supplied by our partners at Klarna & V12 Finance, with terms from 3-48 months.
Representative example:
If total purchase price is £1,399.00 with £0 deposit and your selected term is 12 months 0% APR finance you would pay £116.58 per month. Total charge for credit will be £0 and total amount repayable is £1,399.00
Cycle to Work Scheme
Want to save money and get fit on your commute? If your employer runs a Cycle to Work Scheme you can pay up to £2,000 with tax-free payments from your salary. This could save you up to 42% on the cost of bikes and accessories. The Swansea Giant Store accepts vouchers in store from these partners:
Get your online Cycle to Work quote here
Scheme Example
- Total cost of bike and accessories: £513.97
- Income tax saved:
£152.79
- National insurance saved: £91.58
- Final cost of bike & accessories: £348
- Cost to you each month: Just £29.13 (12 months)
Giant Store Swansea accepts vouchers from these Cycle to Work partners:
Bike Servicing
Serviced bikes work better and last longer. Giant's bike service will keep your machine in top condition, costing you less in repairs and replacements down the line.
There are 4 bike service packages to choose from; General, Comp, Elite and Pro. You'll need to book a free bike safety check at the store by calling 01792 762345 or emailing info@giant-swansea.co.uk. One of our expert mechanics will be able to let you know which service package is best for your needs.
Before any Service or Repair our mechanics will carry out a full safety check of the bike to ensure the bike is safe and you're getting the best value service to suit your bike.
Recommended after 6-9 months
Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;
- Bike valet
- Gears & brakes checked and adjusted
- Chain checked and lubricated
- Wheels & tyres inspected for wear
- Wheels trued and spokes tensioned
- Full safety check
Recommended after 6-9 months
Silver service is a basic safety check, clean and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Including;
- Bike valet
- Gears & brakes checked and adjusted
- Chain checked and lubricated
- Wheels & tyres inspected for wear
- Wheels trued and spokes tensioned
- Full safety check
Recommended after 9-12 months
All the benefits of a silver service including a valet and full safety check, but with additional features including;
- Hubs & rims checked for wear
- Bearings checked for movement and adjusted as necessary
- Bottom bracket checked for movement and adjusted as necessary
- Headset checked for movement and adjusted as necessary
- Chain, cassette and chainset cleaned, checked for wear and lubricated
- Single cable fitted if required & brake pads fitted if required
Additional services such as disc brake bleed and headset replacement receive a discounted rate, check our full price list for more details.
Recommended after 12-18 months
All the benefits of a gold service but with additional features including;
- Full strip down
- Hubs disassembled, cleaned, greased and reassembled
- Headset removed, cleaned, greased and reassembled (replaced if necessary)
- Cables and tyres fitted if necessary
The cost of any extra parts or labour are excluded from the price of all main services. This will be confirmed with you before the service.
- £15Fit Headset
- £20Disc brakes per brake
- £15Gears - Front and/or rear
- POASuspension fork
- POAFit & replace accessories
- £5Service minimum workshop charge
- £15Fit & replace bottom bracket standard
- £25Fit & replace bottom bracket x type (includes facing frameset)
- £50Build non-stock cycle (all parts supplied by customer)
- £15Cassette body (wheel only i.e. likely to need gear service)
- £5Chain (not including gear adjustment)
- £7.50Derailleur (front or rear not including gear adjustment)
- £20Fit & replace forks (inc. headset if needed)
- £50/HourFit & replace frame swap
- £10Freewheel (wheel only, no gear setup)
- £10Cassette (wheel only, no gear setup)
- £15Headset
- £5Service fit tyre / tube
- £15Wheel spindle (front or rear)
- £27.50Build / rebuild wheel
- £15True wheel
- £7.50Cleaning local area of work
- £15Full bike clean (does not include damage or corrosion corrections)
- £10Puncture repair (includes new tube)
The Giant workshop is a fully kitted out, state of the art facility for servicing and upgrading your bike. Every mechanic is fully Cytech qualified. With an open plan view into the workshop you can see the experts at work, or relax in the Fuel Bar while you wait. To book your bike in for a service or upgrade call 01792 762345 or coming soon you can book anytime online.
Any bike you buy from Giant comes with a FREE first service up to 6 weeks after purchase. So if you notice your brakes have loosened or your gears don't shift as precisely, then make a visit to the store. It's always a good idea to get your bike properly tuned up. Your bike will be completely looked over, top-to-bottom, until the mechanics are happy. Only when they feel the bike is working perfectly, and safely is their work done. Book your FREE service on 01792 762345 or email info@giant-swansea.co.uk
PowerFit Bike Fit
60 minutes | £120
Getting the right fit is crucial for the performance of a bike. Giant’s unique fitting system, PowerFit, uses science and performance data so your bike is optimised for power, speed, comfort and control.
Our PowerFit sessions are powered by Wattbike. This precision indoor cycle trainer is the same system that the pro’s use.
PowerFit Checklist
Rider Analysis – Collate & analyse your profile
Laser Measurement – Measures your body parts to ensure you’re set up to work efficiently
Cleat Positioning – Cleats adjusted to minimise injury
Power Output – Analyses your power output
Pedalling Technique – Removal of dead spots in your pedal stroke
Core Strength – Improve core stability
Bike Adjustments – Aspects of the bike adjusted to ensure maximum output from the rider
Final Analysis – Re-check of power output and improvements
Click here to book your PowerFit session in-store today, or call us on 01792 762345
