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A commuter cycling through the city

Secure 
Shopping

Shopping at Tredz is safe

At Tredz, we adhere to online retail rules that make sure we always trade in a way that is legal, decent, honest, truthful and fair.




Trust Pilot

Trustpilot.com

Your views count

Tredz has partnered with review site Trustpilot.com.

You can read what our existing customers are saying about us at TrustPilot or read some of our most recent reviews here.


Norton Secured

Norton Secured

Hacker safe

The Tredz site is Norton Secured, powered by Symantec.

This means our site meets strict security levels, so you can be sure your data will be kept safe.


The payment process

Secure checkout

Sage Pay

We take data security very seriously. That's why we prefer not to handle any credit card details ourselves, we can take orders over the phone by debit/credit card using the Card Easy payment service. For online card payment we use service provider Sage Pay for credit card handling. Sage Pay provides a very high level of card security.

When we're ready to despatch your order, your card payment is processed on the SagePay secure server, which handles millions of transactions per day for some of the largest and most highly respected on-line shops in the world.

Using this system neither Tredz, nor any other third party, will see your credit card details. All we receive is your order and address details, and confirmation from Sage Pay that the transaction has been processed and funds are cleared.

We perform our own security checks as part of our dedication to a completely safe shopping experience. Once these security checks are completed, your order is processed and despatched to you.


Visa
Mastercard

If you pay by Visa or Mastercard, you are taken to the Verified by Visa or MasterCard SecureCode page after confirming your order.

Visa and Mastercard now offer greater security when buying online with Verified by Visa and Mastercard Secure Code. If you haven't done so already, you will be able to register your card with a password. Any future purchases online will then require this password.

This gives you an additional layer of security, because if someone obtains your card details they will not be able to make purchases with it as they will not have access to your password. You may have the option to skip this step. If this page is skipped, we will be alerted to this when we receive the order and we will contact you to make sure it was you who placed the order.


PayPal

You can also pay using PayPal. Payments will be authorised with PayPal but no money is taken until the item is dispatched.


Novuna Personal Finance PayPal Credit Logo

You can find out about our bike finance options here. Our finance is handled by Novuna Personal Finance and PayPal Credit who process the applications and payments on their own secure servers.


Need more help?

Get in touch

If you have any questions about payment methods or information security, please contact our customer services team on 01792 799508 or email info@tredz.co.uk

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© Performance Cycling Limited 2024. Tredz is a trading name of Performance Cycling Limited. All Rights Reserved Company No. 03398601 | VAT No: 797 0776 69

† IMPORTANT INFORMATION: Performance Cycling Limited FRN: 720557 trading as Tredz & Tredz Bikes are Authorised and Regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by a panel of lenders of whom we have a commercial relationship. Terms & Conditions Apply. Performance Cycling Limited trading as Tredz is registered in England and Wales 03398601. Registered office: Icknield Street Drive, Washford West, Redditch, Worcestershire, England, B98 0DE. Performance Cycling Limited trading as Tredz is authorised and regulated by the Financial Conduct Authority. Our registration number is 720557. Credit provided subject to age and status.

Finance is subject to application, financial circumstances and borrowing history. Performance Cycling Limited FRN: 720557 trading as Tredz are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply.

† Novuna Representative Example: If total purchase price is £4,255.52 and your selected term is 36 months 14.9% APR Representative, Annual Interest Rate 14.9% p.a. Fixed with £0 deposit you would pay £145.38 per month. Total amount payable will be £5.233.68 with a cost of credit of £978.16.

† Novuna Buy Now Pay Later Example: If total purchase price is £4,255.52, payment holiday of 12 months and 24 monthly payments at 9.9% APR Representative, Annual Interest Rate 9.9% p.a. Fixed with £0 deposit you would pay £213.02 per month. Amount of Credit £4255.52, Total amount payable will be £5,112.48 with a cost of credit of £856.96. If the loan amount is voluntarily paid in full before the deferral period ends, interest will be waived but an early settlement fee up to £29 will apply.

PayPal Credit is subject to status. Terms and Conditions apply. Performance Cycling Limited acts as a broker and offers credit from PayPal Credit. PayPal Credit is a trading name of PayPal UK Ltd Registered Office: Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. † Full Representative Example: Representative 23.9% APR (variable), Purchase interest rate 23.9% p.a. (variable), Assumed credit limit £1,200.00.

PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd Registered Office: Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, Performance Cycling Limited acts as a broker and offers finance from a restricted range of finance providers. PayPal Pay in 3: PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone. Use may affect your credit score or make credit less accessible or more expensive for you. Consider if affordable for you. See product terms for more details.

Learn more about Pay in 3.

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