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Our Testimonials

Tredz has partnered with Trustpilot because we want to know how our customers rate us. We’re proud of our customer services, but we’re always looking for ways to improve as well. We need you to share your feedback at Trustpilot so we can make buying bikes online easier, faster and more affordable.

You’ll find the full Tredz review page on Trustpilot here. Read what our other customers say about us and leave your own review to let us know what you think about our website and service.

We’re only happy when our customers are happy, so these are a few recent reviews that have really delighted us.

Trustscore
100 / 100

Quick delivery

Quick delivery

25. Aug Mr Ladislav Klementik
Trustscore
100 / 100

Very good web site

Super I like This shop

23. Aug Carsten Madsen
Trustscore
100 / 100

Top notch service

Top notch service. On this occasion I ordered a Gore jacket, already have 2 in large so ordered a large, way too big? Contacted Tredz, no problem, sorted in one phone call. Great supplier, but.....Gore needs to sort their sizing out!

23. Aug Billy Whizz
Trustscore
100 / 100

Brilliant service.

Brilliant service. excellent build. 5 stars all round!

23. Aug Peter
Trustscore
100 / 100

Fast delivery, Excellent Service, Right Price

Fast delivery, just what i ordered, and at the right price. Highly recommend Tredz Bikes

23. Aug Justin
Trustscore
100 / 100

Good company to deal with

Have bought several items from tredz and the quality and value of the goods as been excellent. Their returns policy is easy and they are quick to make a refund. Their customer service is second to none.Would definitely recommend this company.

23. Aug Cab
Trustscore
100 / 100

quick delivery good communications…

quick delivery good communications highly recommend

22. Aug Miss Terry
Trustscore
100 / 100

Perfection in a box

Wow, what can u say? Spent ages looking for the right bike for my 8 year old son. Needed to be the right colour that he wanted, needed to be the right price that mum wanted, needed to have the bells and whistles that dad wanted ie(gear, suspension and some internal cable routing.... I'm a perfectionist! ). Any way I found the perfect bike on Tredz but it did not fit the price what we were happy to pay. I continued my search and could not find anything close. Finally I found the same bike for 50 pounds cheaper from a different manufacturer, however they couldn't offer the delivery date I needed it by. I spoke to Tredz, who said they will match the price and get it delivered for the date required. Bike arrived, little boy happy as Larry and perfect set up too, not like the typical Halfords build that I then have to rectify. Didn't have to put a spanner to it. Extremely pleased with service, although another firm could go cheaper I trust Tredz, I've used them before after multiple poor experiences with Halfords and they've always set the bar higher. Bike in question. Orbea MX 24 front suspension .its a real beauty and build quality is fantastic Highly recommended

22. Aug Ricky
Trustscore
100 / 100

Very fast delivery

The product I ordered was very good quality and the items were delivered faster than I expected. I would highly recommend Tredz for ordering bike parts and repair parts.👍👍

22. Aug Billy Robinson
Trustscore
100 / 100

Bought a new bike

Bought a bike, speed of delivery was fast and bike was a good standard (build wise). But bits were missing from the order (resolved now) and I was told by an online operator in the chat that the bike will come with tubeless valves. It didn’t and conveniently they couldn’t find the conversation to honour them saying it does come with them. Still a good website and a reputable / trustworthy company, so all in all 3.5 out of 5 from me. (Just gutted they wouldn’t honour my free valves l) UPDATE *** Received a friendly call from a super nice tredz employee Richard. Extremely helpful, apologised and honoured the valves so my dream came true. Great company 5* now.

22. Aug James Hayes