specialized giant cube cannondale merida castelli endura altura

Covid-19 Update

Following the Prime Ministers announcement on 23rd March, all Tredz physical stores will be closed temporarily. We are looking closely at the Government advice on essential retailers and are working out how to continue to provide essential cycling products and services in the safest way for colleagues, customers and the wider community. We will update you as soon as we know more.

Orders can still be placed online and our home delivery service is still operating.

During this time we will no longer be able to accept Brompton or Click & Collect orders, if you have an outstanding Click & Collect order we will contact you to arrange a home delivery.

If you have any queries, please contact our Customer Service Team. The best way to contact us is to use Live Chat by clicking the widget at the bottom right of your screen.

This is an ever changing situation and we will update this page whenever we make changes in response to the latest government advice.

Update 30/03/2020: Due to the current circumstances we are experiencing high demand so we may take a little longer than usual to despatch your order. Our Warehouse and Bike Build team are up and running as normal and we are taking active measures to ensure that we are following the government guidance with social distancing and additional health & safety measures have been put in place throughout the business. Please rest assured your order is being processed and will be with you soon; we’re doing everything we can to get your order to you as quickly as possible

Thank you for your continued support during these challenging times.

Tredz


Live Chat

Live Chat

Monday - Wednesday
9am - 10pm

Thursday - Saturday
9am - 5:30pm

Sunday
4pm - 10pm

Bank Holidays
4pm - 10pm


Contact Tredz by phone

Phone us

Customer Services
01792 799508

Bike Specialists
01792 346501

Returns Department
01792 799508


Contact Tredz by email

Email us

Customer Services
info@tredz.co.uk

Bike Specialists
bikespecialists@tredz.co.uk

Technical Services
warranty@tredz.co.uk

Returns Department
returns@tredz.co.uk