At Tredz, we send out every bike fully built and tested by our qualified mechanics.
When you receive your bike, all you'll need to do is unpack it, attach the pedals, turn the handlebars and ride. Watch our video guide for full instructions.
At Tredz we are dedicated to making sure each bike reaches you in perfect condition and working order. After building each bike, we subject it to a rigorous 16 point check.
✔ Check for damage and scratches
✔ Check saddle and seatpost are tight
✔ Handlebar, stem, brake and gear levers
✔ Check wheel nuts/QR levers
✔ Check cones for side play/tightness
✔ Inflate tyres
✔ Set front brake
✔ Set rear brake
✔ True wheels
✔ Crank bolts and pedal
✔ Check bottom bracket for play
✔ Front gears and stop screw
✔ Rear gears and stop screws
✔ Fit reflectors and bell
✔ Check headset for play
✔ Floor check
As well as checking the bike itself, we also make sure you have everything you need packaged with your bike to get started.
Your bike will be securely packaged and will include your buying paperwork and your handbook. You'll also get a free Tredz multi-tool and pedal spanner to help you get your bike set up.
Please be aware that many bikes don't come with pedals included, so you might need to order these to arrive with your bike. To check if your new bike comes with pedals, call 01792 799508 or email firstname.lastname@example.org.
Balance bikes and trikes are not built before we dispatch them to you. That’s because assembly is part of the fun and you get to keep the original packaging – ideal if you’re giving the bike as a gift to a loved-one. Some balance bikes from brands like Wishbone can be built with 2 or 3 different styles, so we let you choose how to set-up the bike – it’s really easy.